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Gig warranties for freelancers ? is out there any in the EE site?.

In this case, I have a client that I've worked on Gig.
And Give them a deliverable for his review and testing a week ago and I haven't heard from him anymore.

So What is the odds about getting paid for the job?
or what kind of mechanism EE has to thread this kind of situation?.
is there any kind of solution or process that needs to be followed by the freelancer in this kind of situations?

Thank you in advance, for your opinions and answers.
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Rank: Savant

Expert Comment

John Hurst2017-12-19 06:28 AMID: 2082560
With that said, I gave up on contracts a long time ago. ...   I work strictly by the hour and bill in two week increments ...

I never used contracts. I was asked but said not. I have been billing hourly for 15 years now. Clients never walk away and work falls out of the sky. Never any end to it.
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Rank: Prodigy

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Jim Horn2017-12-19 07:19 AMID: 2082599
Good luck with that.  I stopped working part-time gigs a long time ago when I realized that many small businesses have payment terms of 'Net/whenever we feel like paying you'.
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Rank: Sage

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Kyle Santos2017-12-19 07:46 AMID: 2082614
>> Curious to what EE will do other than send out letters.
The way Gigs works is the Client makes a budget and the Consultant makes a proposal.  That proposal amount is then charged* to the Client so the Consultant can begin work.  The Client and Consultant use the proposal aka 'statement of work' to interact.  The money is basically held by Experts Exchange until there is a disposition on the Gig.  

* Gigs Fee Structure
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Rank: Genius

Expert Comment

skullnobrains2017-12-20 11:01 PMID: 2083534
some freelance sites have the client pay upfront and will act as arbitrators in case there is a disagreement. and clients use their real names so there is no way they just disappear and possibly create a different email address to con the next developer.

that said, it is not that difficult to get paid when you know personally the people you are working with. i used to have quite a community of clients that introduced one-another. my fees were quite low and i seldom saw clients bitching because they probably did not want that reputation. ( who wants their introducer or partner in life to discover they are being bitchy for small amounts ? )

that said, in many cases ( most dev tasks ) you can show your work before actually delivering, and possibly deliver it to someone else. you just need to show your clients that you are ready to throw your work away if they pay 1 cent less than what was initially negociated. ( and actually in my experience, many clients ended up paying more because they wanted some additional feature and even a few times just because they were happy with the results or possibly the feature i added for free because it was just easy to add while i was at it and even once a couple of years after because they were making good money so they decided to vastly overpay a side project )

you can use other tricks such as timebombs or backdoors. i've been quite astonished to notice that people don't get mad at you for protecting your ass in situations in which it is legit. for example, an e-commerce site that pays you partly based on their profit totally qualifies. they clearly won't be happy with a backdoor ( but will go over it in time ) and can hardly even complain about a hidden automated email with anonymous information regarding the sales volumes.

i even was able to sell soft and network architectures, and obviously nobody will pay you before the meeting in which you expose your solution ( possibly a couple of times because the first batch is not always the best ). astonishingly and even though they could quite easily throw you out after the meeting, there was no single occasion i even had to fight to get paid. most of the time they either hire you to oversee the implementation or at least they try and keep good relations because they know they might need to call you a couple of times for clarifications.

i cannot count the number of clients i had over the years, and i've been conned exactly twice in my experience. one was a porn site i developed ( back in 2005, i think ) . i got paid for the site but we had an agreement about cloning that was never fulfilled. this taught me to select clients, ask proper information, and do not forget a little piece of code so at least you can track what is being done with your work. the second was a commercial site. at that time i had learnt what a backdoor was. they ended up paying an extra fee for being a-holes that made quite a lot of money with someone else's work. and one funny thing, the second ones were introduced by the first.

do not rely on contracts. they are much less reliable than a good handshake and introductions, and if you want to use a freelance site, choose one that has the client pay upfront.

good luck to all

ps : back to EE, same problem as always in the past years : clients/askers do not get graded or controlled in any way, and "experts" are more and more self-proclaimed so there is no way to know what's what any more...
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Rank: Wizard

Author Comment

In my case I'm out of the states, and I can't go for a handshake anywhere, I've worked for a lot of people world-wide, (Australia,Canada,UK, Latin america, Saudi Arabia, India, etc) thru Upwork, It's a good site for freelancing, and I think that Gigs structure are similar to what they have there,

Hiring Process:
You publish what needs to be done
People postulate to the job.
Employeer select a freelancing,

Contract working:
You can have here 2 kind of contrats (Hourly jobs, that are similar to the "Live" and Fixed Job or projects that are similar to the "Gigs").
The good part of upwork is that has an app to track the time and takes screenshots of your screen while you're working so you can have a little comment on what you're working on.

In the fixed contract the value of your work is the results, so if you don't deliver, you won't get paid, but they bill upfront in the middle.

Then accept the result and end the contract (here's where the feedback happens).

My point is here is, what if a freelancer delivers the job and the client takes the job and never connects again?... what EE does in this case?
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Rank: Prodigy

Expert Comment

<<My point is here is, what if a freelancer delivers the job and the client takes the job and never connects again?... what EE does in this case?>>

 As Kyle pointed out:

https://www.experts-exchange.com/discussions/219922/Gig-warranties-for-freelancers-is-out-there-any-in-the-EE-site.html#c2082614

 EE collects the proposed amount up front, so you will get paid even if they walk away.

Jim.
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