Dash Amr
Senior Specialist(PM)
  • South Wharf,
  • Victoria,
  • Australia
Member Since: 2009/02/23
Industry: Computer & IT
Top Skills:
Tech Certifications:

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Solutions: 32
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Professional Background
Senior Specialist(PM)
Department of Education and Early Childhood Development, Victoria, Australia
February 2011 – Present
Specialists Manage Technical Projects and provide Level 3 Support for government schools and apply DEECD defined best practice and ICT standards.
Infrastructure Manager
Zanok Technologies
January 2009 – January 2011
Planned, organized, and managed staff and overall operations to ensure the stable operation of the company's IT infrastructure.
This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network infrastructure,
server infrastructure, data communications, and telecommunications systems. Scheduled and directed activities to resolve
hardware and software problems in a timely and accurate fashion.

         ·    Designed and Implemented common PBX functions with Asterisk.
         ·    Designed and authored training program for server administrators to collaborate on future plans and coordinate IT
              development projects.
         ·    Performed network integration between Zimbra mail and Asterisk.
2007 - 2008
Network and Systems Officer
Victorian Institute of Technology
December 2007 – December 2008
Support the stable operation of the in-house computer network. This includes planning, designing, installing, configuring,
maintaining, and optimizing all network hardware, software, and communication links while ensuring minimal network downtime.

 · Designed and implemented network cabling infrastructure for the new campus.
 · Installed and configured telecommunication devices (CISCO 3600- PIX 515e) across different campuses, and conducted
   security analysis to identify and address weaknesses.
 · Designed and implemented database to track network equipment, computers, servers, and software.
 · Consolidated some of the server's roles with VMWARE ESX, and save approximately 17% ($6,602) in annual server related
   power costs, reduced my hardware from 6 to 1 server.
Systems Administrator, Exchange Server Administrator
KPMG
April 2004 – November 2007
Effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related
infrastructure. Ensures that system hardware, operating systems, software systems, and related procedures adhere to
organizational values.

 · Successfully completed KPMG-Egypt's (AD) active directory domain migration as part of the MESA Region from windows
   Server 2000 to 2003 SP2 in 3 Weeks.
 · Successfully Completed Microsoft Exchange Upgrade From Exchange 5.5 to Exchange 2003 SP2 in 2 Weeks.
 · Successfully Upgraded our backbone switches - Cisco Catalyst 4500's supervisor engine II to supervisor engine II-Plus.
Information System Auditor
KPMG
February 2002 – April 2004
I was responsible for testing, documenting, evaluating, re mediating, and improving internal controls over financial reporting for
effectiveness and operational efficiency. Fulfill these duties by collaborating with internal and external audit teams, IT
management, to ensure compliance project deliverables are met.

 · Reported to management about asset utilization and audit results, and recommended changes in operations and financial
   activities.
 · Conducted evaluations and created site-specific designs, including network architecture, cabling, equipment selection, and
   project feasibility analysis that included management planning.
 · Provided technical project management and advice to financial services firm, maintaining strict data integrity, eliminating
   redundancy and ensuring bullet-proof archival and recovery.
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Education
Victorian Institute of Technology
Network Engineering Diploma
Networking
2007 – 2008
IT EgyptCorp
MCSE
Microsoft Exchange 2003
2004 – 2005
The American University in Cairo
Bachelor
Management and Computer Science; Computer Science
2000 – 2004
·       A graduate of Sadat Academy
a specialty
Computer Science
1998 – 2001
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Full Biography

Versatile and highly accomplished professional offering 10 years of experience in the areas of Information Technology (IT) in Australia, United States, and Egypt, Systems engineering experience, including coordination, direction, and management oversight of practice consulting engagements.

Strong expertise in sales and marketing of consulting services and solutions. Emphasis on providing direction and technical leadership for the planning, design, and implementation of infrastructure solutions for mission critical environments.  

Outstanding track record of building and maintaining effective business relationships by successfully addressing client concerns and expectations.

Ascertaining high caliber and effective performance standards and ensuring the accomplishment of quality work by implementing best practices in all operations.

Possessing exceptional Organisational, Interpersonal & Problem Solving Skills leading to effective operational excellence.

Advanced knowledge of Microsoft Word, Excel, Power Point and Microsoft Outlook.
Microsoft Certified Professional – MCP. CISCO Certified Network Support – CCNS.CISA 2005 .

An excellent communicator fluent in diverse languages comprising Arabic, French & English and a top performer with the ability to work under pressure in fast-paced, time sensitive environments. Proven ability to interact effectively with people of diverse nationalities and comfortable working in a multicultural set.

Specialties: - Network Infrastructure Design
- Microsoft Domain environment
- VMWare Infrastructure
- Environment Upgrades / Migrations
- LAN/WAN Architecture Design
-Linux

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Languages
French
Professional Working Proficiency
Arabic
Professional Working Proficiency

Level Progress

Current: Level 4
Dash needs 7,945 points to level up.
LVL 5
  • Overall
    4
  • Exchange
    2
  • Windows Server 2008
    1
  • Windows OS
    1
  • Microsoft Office
    1
  • Windows 7
    1
  • iPhone
    1
  • Outlook
    1
  • Microsoft Server OS
    1
  • SBS
    1
  • Server Hardware
    1
  • Digital Audio
    1
  • Windows 8
    1
  • Mac OS X
    1
  • Windows Server 2012
    1
  • Components
    1
  • Conferencing Software
    1
  • Content Management
    1
  • Desktops
    1
  • HTML
    1
  • Joomla
    1
  • Powershell
    1
  • Remote Access
    1
  • VMware
    1
  • Web-Based CMS
    1
  • Windows 10
    1

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