Glen A.
IT Project Manager
  • Seattle,
  • Washington,
  • United States
Member Since: 2002/12/13
Industry: Government - Federal
Tech Certifications:
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Full Biography

EE Page Editor, Hardware/Desktops/Microchips
Email: albertabeef@experts-exchange.com for Page Editor questions or assistance.

Currently I'm a Technical Specialist for the Federal Govt. and currently oversee all LAN / WAN infrastructure in two buildings housing 1500 users.  I'm also a member of an Adminstrator Team overseeing a large zone with 11 sites and 3000 users in total.

I spent 2002 overseeing our new ITIL-based Service Desk system and our Configuration Management process.   2003 saw me responsible for IT Services/Infrastructure in our Remote Sites.

Certifications from Microsoft, Dell, Compaq/HP, Cisco (and more) including ITIL Service Management Certification.

I have several years experience with Windows NT/95/98/2000/XP operating systems / networks.  I dabble in VB (mostly remote network administration applications) but you'll find me mostly in the Hardware TA's.

15 years experience with hardware-  troubleshooting, building PC's, etc.  Oh, I recently celebrated my 22nd anniversary in the I.T. industry, making me a true dinosaur in our field.

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Level Progress

Current: Level 13
Glen needs 15,692 points to level up.
LVL 14
  • Overall
    13
  • Components
    7
  • Desktops
    7
  • Hardware
    7
  • Visual Basic Classic
    3
  • Windows XP
    2
  • Miscellaneous
    2
  • Windows OS
    2
  • Networking
    2
  • Operating Systems
    1
  • PC
    1
  • Windows 2000
    1
  • Displays / Monitors
    1
  • Printers and Scanners
    1
  • Fonts Typography
    1
  • Networking Hardware-Other
    1
  • Storage
    1
  • Software-Other
    1
  • Puzzles / Riddles
    1
  • Laptops Notebooks
    1
  • Programming Languages-Other
    1
  • Anti-Virus Apps
    1
  • Peripherals
    1

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