EE Page Editor, Hardware/Desktops/Microchips
Email: albertabeef@experts-exchange.com for Page Editor questions or assistance.

Currently I'm a Technical Specialist for the Federal Govt. and currently oversee all LAN / WAN infrastructure in two buildings housing 1500 users.  I'm also a member of an Adminstrator Team overseeing a large zone with 11 sites and 3000 users in total.

I spent 2002 overseeing our new ITIL-based Service Desk system and our Configuration Management process.   2003 saw me responsible for IT Services/Infrastructure in our Remote Sites.

Certifications from Microsoft, Dell, Compaq/HP, Cisco (and more) including ITIL Service Management Certification.

I have several years experience with Windows NT/95/98/2000/XP operating systems / networks.  I dabble in VB (mostly remote network administration applications) but you'll find me mostly in the Hardware TA's.

15 years experience with hardware-  troubleshooting, building PC's, etc.  Oh, I recently celebrated my 22nd anniversary in the I.T. industry, making me a true dinosaur in our field.