- United Kingdom of Great Britain and Northern Ireland
Provide a quick, creative biography in 140 characters or less.
More bio- Blackberry Support (Server/Handheld/Migration
- Firewall Support (Watchguard/Checkpoint)
- Backup Software Support (Symantec BackupExec/ArcServe)
- Citrix Support
- On-Site Support (Desktop/Server)
- SQL Support & Design
- Exchange 2003/2007/2010 (Server Installs, Administration)
- Mac Support (Server Installs, Desktop Support)
- Supporting 3rd Party Applications
- Remote/Onsite visits to resolve issues
- Documenting Environments
- Network Migrations
- Providing support to Servers/Desktops/Mobile Devices
- Supporting 3rd party applications
- Citrix Support
- Supporting Phone systems (Avaya)
- Providing quotes for clients
- Meeting The SLA’s that Telewest set Fujitsu
- Good Telephone Manor (Call Training Involved)
- Team Worker Helping Colleagues with various issues
- Escalations to various departments across the UK
- Shift Work 8am – 12pm, ability to cope with various shift times
- Highly resourceful and competent enjoys thinking out problems
- Able to prioritize and respond well to stressful environments
- Experienced in Office 2003/2007/2010 and Entourage, Office 2011
- Good interpersonal and communication skills, able to relate to people on all levels
- Enjoys new challenges
- Has an excellent record of time keeping at work
- Wide Range Of Knowledge Of All O/S’s XP/Vista/Windows 7 and Apple O/S X
- Resolve problems in an analytical way
- Always open minded to new methods
- Organised, Well Paced
- Team Player
- Hardworking
- Extensive knowledge on handheld devices
- SQL Database Design/Implementation
- Powershell Scripting
Level Progress
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Overall1
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BlackBerry Programming1
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BlackBerry1
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Exchange1
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SBS1