dani gammon
  • San Luis Obispo, California Area,
  • United States
Member Since: 2009/06/12
Industry: Computer & IT
Tech Certifications:
Master

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Activity
Points this month0
Total points60,301
Questions: 16
Solutions: 46
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Group Discussions: 10
Professional Background
Product Operations Manager
Experts Exchange
July 2013 – Present
Customer Experience Manager
Experts Exchange, LLC
September 2011 – July 2013
Led a cross-functional customer support department responsible for support, business accounts, community management, chargeback processing, and procurement.
Business Accounts Manager
Experts Exchange
April 2008 – September 2011
Led a small team of account representatives responsible for selling, supporting, and enhancing the business account experience.
Customer Service Representative
Experts Exchange
February 2008 – April 2008
Performed customer support duties along with quality assurance testing for feature sets and bug fixes before production release.  
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Education
Foothill College
Internet Technology
2009 – 2011
Cuesta College
GE, Business Law, Sociology
Southwest High
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Full Biography

Daniella Gammon
Product Operations Manager | Experts Exchange
daniella @ experts - exchange . com

Languages
Spanish
Native or Bilingual Proficiency
English
Full Professional Proficiency

Level Progress

Current: Level 5
dani needs 11,699 points to level up.
LVL 6
  • Overall
    5
  • Social Networking
    2
  • Internet Marketing
    2
  • Web Development
    1
  • Outlook
    1
  • Adobe Acrobat
    1
  • Microsoft Excel
    1
  • Proofreading
    1
  • Facebook
    1
  • E-Commerce
    1
  • Chat / IM
    1
  • Office / Productivity
    1
  • Project Management Software
    1
  • Contact Management
    1
  • Email Clients
    1
  • Email Servers
    1
  • File Sharing Software
    1
  • Microsoft Applications
    1
  • Miscellaneous
    1
  • Page Layout Software
    1
  • Programming
    1
  • Tax / Financial Software
    1
  • Thunderbird
    1
  • Web Services
    1

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