I run a Company called Davton which specialises in providing custom business solutions using Microsoft Outlook.
I create custom forms, add-ins and stand alone solutions for Outlook and Exchange using vb6 and vb.net. I frequently use Redemption in my applications - particularly the CDO replacement element RDO.
I have done a lot of work with CRM solutions built in to Outlook, and with shared Contact Databases for Marketing. I worked for several years in Sales and Marketing Management so I understand these needs quite well.