Deepin
Infrastructure Engineer
  • Cricklewood,
  • England,
  • United Kingdom
Member Since: 2015/01/07
Industry: Consulting
Top Skills:
Tech Certifications:
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Solutions: 72
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Full Biography

I am an IT Support Analyst with over 15 years experience across hardware systems, backoffice products, desktop products, networking, servers and specific professional software suites. I have progressed quickly during my 15 years in the IT Support industry and I am renown as a troubleshooting expert with the capability to find and solve IT problems quickly and efficiently whilst having the capability to lead diverse support teams and impart my knowledge effectively.

My areas of expertise include design and implementation of small to medium size networks, including the configuration and deployment of networks and servers. In addition to network builds I also have a wealth of in-house and field support experience across server operating systems, business applications and specialised client/office application packages.

Technical Skills;

Hardware Systems; Compaq/HP Proliant Servers. Dell PowerEdge Servers in addition to a wide variety of PC’s, mobile devices, laptops, printers and scanners

BackOffice Products; Exchange 2000/2003/2007/2010/2013/ Office 365, Remote Desktop Services, Symantec Endpoint Protection, McAfee Antivirus, Sophos Antivirus, Kaspersky Antivirus,Eset Antivirus

Desktop Products; MS Office 97/2000/XP/2003/2007/2010/2013/2016, Office365, Kaseya, VNC, Teamviewer, Dameware,  Windows NT4, 9x, ME, 2000, XP, Vista, Win 7/8, Win 10

Servers; 2000/2003/2008/2012 R2

Networking; AD, TCP/IP, DHCP, DNS, Routers, Firewalls, Switches,Wireless access points

Professional software; MAC OSX, Sage Line 50 and Syspro

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Level Progress

Current: Level 6
Deepin needs 10,654 points to level up.
LVL 7
  • Overall
    6
  • Exchange
    4
  • Active Directory
    3
  • Outlook
    2
  • Windows Server 2008
    2
  • SBS
    2
  • Email Servers
    2
  • Windows Server 2012
    2
  • Printers and Scanners
    2
  • Windows Server 2003
    1
  • Email Software
    1
  • Office 365
    1
  • Microsoft Server OS
    1
  • Email Clients
    1
  • Windows OS
    1
  • Windows 7
    1
  • Anti-Spyware
    1
  • Hardware
    1
  • Networking Hardware-Other
    1
  • Server Hardware
    1
  • Dell
    1
  • Exclaimer
    1
  • Hardware Firewalls
    1
  • Microsoft Applications
    1
  • Routers
    1
  • SSL / HTTPS
    1
  • VB Script
    1