Kevin Sims
Junior Network Administrator
Member Since: 2014/10/13
Tech Certifications:

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Professional Background
Junior Network Administrator
Soft-Lite LLC
April 2014 – Present
Work along side Senior network administrator troubleshooting and and setup with external customers, WebEx, monitoring network performance and security, machinery troubleshooting, and performing backups. Work on an as-needed basis with various networking task including laptop and desktop setup and repair, virus and malware removal. Also work with software team developing as400 rpg 4 applications

(firewalls, routing, switching, sub-netting, Windows server 2003, 2008, 2012. Active Directory DNS. Symantec backup exec, ghost software, windows deployment, as400)
Owner
Dr.Gizmo
January 2005 – Present
Upgrade personal computers and Macs
Restore information from hard drives
Install Software to remove viruses
Repair electronics and gaming systems
Case Management Technician
AT&T Mobility
November 2011 – April 2014
This job requires us to review cases and technical questions from customers and technicians from cases that were created on customers problems and find ways to solve these situations and relay them back to the customer.  This job requires patience, communication and computer skills while dealing with a team of people to solve everyday issues within AT&T's network of communications
IT INTERN
AVI Foodsystems
June 2013 – September 2013
Upgraded, set up and troubleshot company computers;

Provided remote technical support for branches using Cisco webex, Monitored the network using a Solar Winds IT Management System;

Inventoried tracking using an open source Knowledge Base System called GLPI;

Organized and labeled network Cables and 110 punch block Lines for the Corporate Building
Managed windows based active directory for new and existing employees for password resets and departmental changes and making sure equipment were in the correct organizational unit.

Traced every computer in the building back to a particular port in the server room and labeled for efficiency for if the network was to ever go down  
Crew
Wendy’s
February 2012 – August 2012
Closed and secured restaurant at the end of nightshift
Processed orders through customer drive-thru
Counted register transactions before and after shift
Monitor Mac OSX lab
Media and Academic Computing Youngstown State University
September 2011 – December 2011
Troubleshoot any computer related problems
Install software and upgrade computer systems
Cashier
McDonald’s
January 2009 – September 2010
Handled cash
Provided excellent customer service
Prepared food orders for customers
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Education
Youngstown State University
Bachelor's Degree
Applied Science; Information Technology
2008 – 2013
Austintown Fitch2004-2008
diploma
High school education
2004 – 2008
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Full Biography

Previously a Apple software assistant at Youngstown State University worked with many operating systems while troubleshooting various computer problems and working everyday inside and outside of class at YSU to advance my knowledge in the Information Technology Field I am now currently a Junior network administrator for Soft-Lite Windows LLC.
Currently working to pursue my CCNA and Database System Admin Certifications. Competed in National Cyber League and Collegiate Cyber Wars for Youngstown State University.

Kevin Sims, Student
kasims01@student.ysu.edu
216-233-8811

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