David Matson
eNOC Technician; Owner at Matson Consulting and Concierge IT Services
  • Sacramento,
  • California,
  • United States of America
Member Since: 2004/02/14
Industry: Computer & IT
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Provide a quick, creative biography in 140 characters or less.

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Professional Background
eNOC Technician
AT&T
September 2009 – Present
Sacramento
I build Ethernet connections from a customer's premise location to our Switched Ethernet Cloud using two different technologies: an older/mature Cisco platform of Routers and Switches, and the newer and faster/fatter ASE (AT&T Switched Ethernet) platform, which is comprised of Juniper Routers in our Central Offices and Ciena Switches at the customer location.

UPDATE AS OF 9/17/2016: Promoted to the Completion Assistance Team (CAT). I work with customers calling in regarding their orders that were recently completed within the last 30 days. We handle the major ethernet ecosystems including Cisco, Juniper, Ciena, and Fujitsu.

Additional Job Responsibilities undertook:
• RD Supervisor duties
• Computer/Software repair guy ("LSA" Local Site Admin)
• Safety Committee (Emergency Response Team or ERT).
CMAC Testing Technician
AT&T
September 1999 – September 2009
Sacramento
I worked as a Testing Technician in Maintenance on DS0 thru DS3 "Designed" (aka Special Services) Circuits.

Additional Job Responsibilities undertook:
• RD Supervisor duties
• Computer/Software repair guy ("LSA" Local Site Admin)
• Safety Committee (Emergency Response Team or ERT).
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Education
No Education Background shown
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Full Biography

I've been a Technical Support kind of guy my entire life.   At 6 I was tearing apart toys to figure out how they worked,  

I enjoyed building my first computer when I was 12, and it forever altered the trajectory of my life.

It's no wonder that I have a fully networked home, complete with a rack mounted router, switch, with a CAT6 Ethernet run wired to each room in my house, along with a WiFi Mesh Network and Gigabit Fiber Internet Service.

I've been helping folks my entire life, and as a result, have spent a lot of time as a Forum Moderator and Writer for many websites.

I was able to parley that experience into a Microsoft MVP for Windows Mobile back in 2008, and kept it going until the end of 2011 when Microsoft stopped caring about Mobile Devices.

I have been blogging since the early 2000s, with my own site https://www.inmymobileworld.com

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