Certified A+ technician (CompTIA) with over 14 years of experience in everything from DOS 3 to Windows 2000. PC upgrade expert. Read 10 magazines a month - trying to keep up with the latest in hardware and software advancements.
Have built, upgraded, repaired, thousands of PCs. Have worked on all major brands, including, IBM, Acer, HP, Packard Bell, NEC, Sony, Compaq, Gateway, Dell, and thousands more custom built systems.
I have a working knowledge of most PC operating systems, with the exception of Windows NT 3.5. I ran the beta of Win 2000 for 8 months before it was released; beta of Win 98 before it was released. Hardware is my love and my passion.
No ONE technician is always correct and several different things may have to be tried on the SAME model of computer before something can work, it's just the nature of the beast. Say it to yourself over and over;
My computer does not hate me!, My computer does NOT hate me! LOL!!! Take computers with a grain of salt, friends, otherwise you'll go nuts very quickly.