Mike Lazarus
Act! Evangelist - CRM Consultant
  • Paddington,
  • Australia
Member Since: 2006/09/29
Industry: Computer & IT
Top Skills:
Tech Certifications:
Genius
Freelancer
Consultant
Job Seeker

Has been in IT since 1980 and CRM for over 30 years. Helping small and medium businesses become more successful through client relationships

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Activity
Points this month103
Total points1,848,209
Questions: 36
Solutions: 1112
Articles: 6
Videos:
Courses:
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Group Discussions: 11
Live: 1
Gigs: 1
Full Biography

Mike Lazarus has been working in IT since 1980 and specialising in Contact Management and CRM solutions for over 30 years.

Key Strengths
•      A unique blend of business management, marketing and technical expertise
•      Ability to develop and successfully execute business and marketing strategies designed to differentiate a company's products and services and to achieve competitive advantage
•      Proven ability to achieve challenging sales targets in a highly competitive environment
•      Proven track record in developing loyal, long-term relationships with clients based on integrity, exceeding expectations and delivering value added services
•      Highly developed technical expertise in an extremely diverse range of computer software, hardware, networks and peripheral equipment - in an environment where new products and developments are being introduced at an accelerating rate
•      Demonstrated track record in providing outstanding levels of customer service and after sales support
•      Proven skills in identifying technical problems and developing cost effective and fast solutions
•      Willingness and dedication to go the extra mile to ensure customers get levels of support and service beyond their expectations
•      Ability to develop and tailor solutions to suit the specific circumstances of the customer
•      Enthusiasm for continuous learning and a thirst to have the most up to date knowledge in my field
•      A high level of interest in and knowledge of the latest developments in the computer industry
•      Ability to design and conduct effective sales force and user training for a wide range of applications

Who is Mike Lazarus - http://blog.glcomputing.com.au/2015/06/who-is-mike-lazarus-act-evangelist-bio.html

For more info:
* About Me (various links) - http://about.me/GLComputing
* Work site - http://www.glcomputing.com.au/
* Blog - http://blog.glcomputing.com.au
* Twitter - https://twitter.com/GLComputing
* Facebook - https://www.facebook.com/GLComputing
* LinkedIN - http://www.linkedin.com/in/glcomputing
* Google - https://profiles.google.com/GLComputing.ACT


Please let me know how I can help.

Regards,
Mike Lazarus
Act! Evangelist

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Professional Background
Act! Evangelist
GL Computing
March 1991 – Present
GL Computing helps Small and Medium businesses make better returns through building and maintaining the relationships with the people they deal with. We do this through the Customer Relationship Management Software, Act!, that helps you schedule and track your calls, meetings, emails and other activities. We help with sales, marketing and customer service processes in your organisation.

* Won the exclusive distribution of a number of products including ACT! for Notes and Handheld Contact.
* Developed relationships with several major international vendors
* Developed industry-acknowledged expertise in a variety of software products
* Became the first Australian training centre for ACT! contact management software authorised by both Symantec and Contact Software International.
* Controlled the development of ActivitiesManager!, MergeMaster! and other commercial and custom software - including product design, product testing and initiating the marketing strategy
* Obtaining the distribution rights for ACT! and worked with Sage CRM to product bundle deals to open up new channels for ACT!
*Ability to evangelise ACT! through demonstrations and other marketing forms
* Worked in and with all levels of the channel and developed an understanding of their needs and requirements for training, technical capabilities and sales/marketing capabilities
* Built relationships with Sage staff in every regional operational company and within the product management/development teams that would enable me to better assist in advising of needs specific to markets outside North America
* Developed a specialised skill set in understanding mobile and remote user access
* Created competitive product reviews that are detailed to the point that they are have accepted as definitive across the industry
* A globally recognised expert in ACT! with many awards and honours
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Education
SGS/Uni NSW
Some College
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Languages
No Languages shown

Level Progress

Current: Level 30
Mike needs 73,791 points to level up.
LVL 31
  • Overall
    30
  • ACT
    24
  • Databases
    9
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    9
  • Outlook
    9
  • Software-Other
    8
  • Contact Management
    8
  • Microsoft SQL Server
    6
  • Microsoft SQL Server 2005
    6
  • Office / Productivity
    5
  • Productivity Apps
    5
  • Windows XP
    5
  • BlackBerry
    4
  • Exchange
    4
  • SBS
    4
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    4
  • Windows Vista
    4
  • Windows OS
    3
  • Microsoft Applications
    3
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    3
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    3
  • Windows 7
    3
  • Email Clients
    3
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    3
  • Storage Software
    2
  • Web Browsers
    2
  • MySQL Server
    2
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    2
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    2
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    2
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    2
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    2
  • Microsoft Word
    2
  • Crystal Reports
    2
  • Google Apps
    2
  • Web Development
    2
  • Email Software
    2
  • Tax / Financial Software
    2
  • Microsoft Dynamics
    2
  • Miscellaneous
    2
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    2
  • Windows Networking
    2
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    2
  • iPhone
    2
  • Email Protocols
    2
  • Networking
    2
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    2
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    2
  • Project Management Software
    2
  • Windows Server 2008
    2
  • Server Software
    1
  • Smartphone Programming
    1
  • Groupware
    1
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    1
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    1
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    1
  • VMware
    1
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    1
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    1
  • Network Management
    1
  • Server Hardware
    1
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    1
  • Microsoft Excel
    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
  • Visual Basic.NET
    1
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    1
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    1
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    1
  • C#
    1
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    1
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    1
  • Lotus IBM
    1
  • Email Servers
    1
  • Microsoft Forefront ISA Server
    1
  • Quality Assurance
    1
  • Web-Based CMS
    1
  • Peripherals
    1
  • Windows 10
    1
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    1
  • Telecommunications
    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
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    1
  • Networking Hardware-Other
    1
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    1
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    1
  • Microsoft Server Apps
    1
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    1
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    1
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    1
  • DB2
    1
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    1
  • Java
    1
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    1
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    1
  • Linux Distributions
    1
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    1
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    1
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    1
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    1
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    1
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    1

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