- Johannesburg,
- South Africa
Provide a quick, creative biography in 140 characters or less.
More bio* Build and install workstations, assist with building servers.
* Troubleshooting hardware and software problems on workstations.
* Setup peripherals such as printers, modems, scanners and troubleshoot problems with them.
* Troubleshoot LAN, WLAN and WAN connectivity problems.
* Troubleshoot business critical application problems.
* Assist clients with MS Office queries.
* Provide infrastructure support on Windows Servers, Exchange, Office 365, hosted VOIP, etc.
* Conduct a comprehensive I.T audit of new clients with detailed documentation and site diagrams.
* Plan, document and execute projects for new technology implementation.
Site management
*Full day on-site support consultant managing all support tickets of 30+ employees, server and network infrastructure including 29 x MS Windows servers, MS Exchange, Active Directory, Access Control, Ubiquity WLAN and 3rd party services.
*Full day on-site support consultant managing all support tickets of 100+ employees, server and network infrastructure including 8 x MS Windows servers, IS Hosted Exchange & VOIP, Active Directory, Backup Exec tape backups, Ruckus WLAN and 3rd party services.
Hi,
My name is Gary and for the past 8 years I've been a passionate, diligent and focused I.T Support Engineer with technical knowledge & proficiency in system administration, network maintenance, hardware maintenance, and operating systems.
I'm an analytical thinker, consistently resolving ongoing issues, often called upon to consult on problems that have eluded resolution by others. Extensive exposure to a comprehensive range of team activities, thrive on working in a challenging environment. Demonstrated problem analysis/ resolution skills, ability to troubleshoot, solve problems quickly & completely. I have excellent client management skills which grants me the ability to build strong, lasting and mutually beneficial relationships.
My career objective is to obtain a challenging and rewarding position in Information & Communication Technologies with an organization which recognizes my true potential and provides me sufficient avenues for professional growth through nurturing my technical skills and competencies.