Marc Dekeyser
Sr Premier Field Engineer
- Brentwood,
- California,
- United States of America
Member Since: 2010/08/03
Top Skills:
Tech Certifications:
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Activity
Professional Background
Senior Premier Field Engineer: Exchange, Lync, Office 365 and Azure
Microsoft
February 2012 – Present
Senior Premier Field Engineer: March 1st, 2016 – Present
Microsoft USA West: April 2014 – Present
Microsoft Ireland: February 2012 – March 2014
Specializing in Microsoft Exchange, Office 365, Azure and Lync server
Premier Field Engineering consists of engineers with deep technical knowledge in their chosen product(s). Whilst most of the customer contacts, whether pro- or reactive, are on the customer premises a number of contacts can be remote.
We provide technical support including product technical training onsite, as well as via telephone, and electronic media. The main goal is to get the clients environment (Anywhere from 0 to 500 000 users) healthy and ensure it stays healthy based on recommended practices and a standards based framework.
Proactive Tasks:
* Design Reviews
* Supportability Reviews
* Training delivery (1 to 1 or 1 to many)
* Risk and Health assessments
* Design/Architectural and environment procedure guidance
Reactive tasks:
* Break/fix
* Business critical engagements
Specialization:
* Microsoft Exchange (2003 and up)
* Microsoft Lync Server (2010 and up)
* Microsoft Azure
* Microsoft Office 365
* Office 365 Identity services
Microsoft USA West: April 2014 – Present
Microsoft Ireland: February 2012 – March 2014
Specializing in Microsoft Exchange, Office 365, Azure and Lync server
Premier Field Engineering consists of engineers with deep technical knowledge in their chosen product(s). Whilst most of the customer contacts, whether pro- or reactive, are on the customer premises a number of contacts can be remote.
We provide technical support including product technical training onsite, as well as via telephone, and electronic media. The main goal is to get the clients environment (Anywhere from 0 to 500 000 users) healthy and ensure it stays healthy based on recommended practices and a standards based framework.
Proactive Tasks:
* Design Reviews
* Supportability Reviews
* Training delivery (1 to 1 or 1 to many)
* Risk and Health assessments
* Design/Architectural and environment procedure guidance
Reactive tasks:
* Break/fix
* Business critical engagements
Specialization:
* Microsoft Exchange (2003 and up)
* Microsoft Lync Server (2010 and up)
* Microsoft Azure
* Microsoft Office 365
* Office 365 Identity services
Education
No Education Background shown
Full Biography
Working with Microsoft's Premier customer (and partners!) to achieve the healthiest and most proactive environment is the name of my game. If it is Unified/Universal Communications (Microsoft Exchange, Lync, Skype for Business), Office 365 or Microsoft Azure, I'm there to help you, your customers an your company to be successful.
Auditing environments (health checks), fixing things that are broken, training people (one on one, classroom or remote), offering advice on designs or migration strategies, it's all in my portfolio!
Languages
Englsih
Full Professional Proficiency
Dutch
Native or Bilingual Proficiency
French
Professional Working Proficiency
Level Progress
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Overall11
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Exchange11
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Outlook5
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Windows Server 20084
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SBS3
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Email Servers3
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Active Directory3
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Windows Server 20032
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Microsoft IIS Web Server2
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Microsoft Server OS1
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Disaster Recovery1
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Storage Software1
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Microsoft Legacy OS1
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Microsoft Server Apps1
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Software1
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Microsoft Applications1
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Virtualization1
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SSL / HTTPS1
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DNS1
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Windows Server 20121
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Email Clients1
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BlackBerry Programming1
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Chat / IM1
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Google Chrome OS1
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Microsoft Office1
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Java App Servers1
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Microsoft SharePoint1
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Encryption1
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Hardware Firewalls1
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IT Administration1
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Internet Protocols1
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Microsoft SQL Server1
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Powershell1
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Smartphone Programming1
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Storage1
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VPN1