Network Engineer / Operations Manager
Computer Services Group (Australia)
August 2010 – Present
IT Managed Services Provider providing service to businesses of all sizes. Obtained multiple certifications during employment from Apple, Citrix, Microsoft & SonicWall.
- Installation, configuration, and support of IT hardware, software and services
- Providing remote & on-site IT end-user & services support
- Manage the IT systems for business of all sizes
- Implement new processes & procedures for service implementation & projects
- Develop, manage, coordinate and implement successful hardware & service migrations including servers, email to Office 365, client premise relocation, desktops, network hardware and information security.