Robert Holmes
Network Engineer / Operations Manager
  • Nerang,
  • Queensland,
  • Australia
Member Since: 2010/09/19
Industry: Computer & IT
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Tech Certifications:
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Professional Background
Network Engineer / Operations Manager
Computer Services Group (Australia)
August 2010 – Present
IT Managed Services Provider providing service to businesses of all sizes. Obtained multiple certifications during employment from Apple, Citrix, Microsoft & SonicWall.

Responsibilities include:
- Installation, configuration, and support of IT hardware, software and services
- Providing remote & on-site IT end-user & services support
- Manage the IT systems for business of all sizes
- Implement new processes & procedures for service implementation & projects
- Develop, manage, coordinate and implement successful hardware & service migrations including servers, email to Office 365, client premise relocation, desktops, network hardware and information security.
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Education
University of Southern Queensland
Bachelor of Business / Bachelor of IT (Dual Degree)
Information Technology & Business
2010 – 2018
Southbank Institute
Cert 4
IT (Technical Support)
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Full Biography

Ten years experience in the IT industry with experience in desktop support & hardware repairs, network design & implementation, server design & implementation, server & network maintenance and business IT consulting.

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Level Progress

Current: Level 2
Robert needs 2,146 points to level up.
LVL 3
  • Overall
    2
  • Networking
    2
  • Hardware Firewalls
    1
  • Storage
    1
  • Anti-Virus Apps
    1
  • Network Security
    1
  • Security
    1
  • Storage Software
    1
  • VPN
    1

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