I work as a systems administrator for a multi-national company supporting Windows Server, Active Directory, Exchange, Citrix Presentation Server, Cisco switches, Cisco routers & Cisco ASA/PIX firewalls.
I have been working in the IT field since 1997, but started playing with computers back in the days of the 'beeb' . I was fortunate to grow up in a time when there were little or no regulations to stop you misbehaving .
Please remember that all the Experts here are not being paid and are helping you of their own volition, usually in their own time because they have a passion for technology and computing. Try to keep your responses calm. Terse or agressive responses can only annoy the people trying to help you.