James Garland
IT Technician/Consultant
- Sydney,
- Australia
Web Page:
Member Since: 2017/04/04
Industry: Computer & IT
Tech Certifications:
Technology is my obsession, as much as it is my daily desire to learn.
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Full Biography
A highly experienced, pro-active and innovative minded individual. A genuine flair for all tech and gadgets, a thorough attention to detail and a relentless pursuit for knowledge.
Professional Background
IT Operations Technician
Servcorp
January 2015 – Present
- Day to day duties include first level support for Head Office, Australia & New Zealand and escalation point for Oceania Region in IT Operations team.
- Third party vendor communications to resolve issues hardware & software issues.
- Rotational on-call 24x7 support.
- Active Directory, Server 2008-2012R2 Administration, Cisco VoIP Administration, Canon/UniFlow Administration, Hyper-V administration, HP and HPE, iLO, Office 365/Exchange Administration.
- Occasional requests of video editing with use of Adobe Premiere/After Effects.
- Project implementations remote and on-site for multiple Servcorp locations.
- CAPEX processing for IT equipment.
- Third party vendor communications to resolve issues hardware & software issues.
- Rotational on-call 24x7 support.
- Active Directory, Server 2008-2012R2 Administration, Cisco VoIP Administration, Canon/UniFlow Administration, Hyper-V administration, HP and HPE, iLO, Office 365/Exchange Administration.
- Occasional requests of video editing with use of Adobe Premiere/After Effects.
- Project implementations remote and on-site for multiple Servcorp locations.
- CAPEX processing for IT equipment.
Languages
English
Full Professional Proficiency
Education
No Education Background shown
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