I am a self-motivated and results-orientated IT Professional with fifteen years plus experience, and a high degree of both technical and commercial flair. This is demonstrated through an outstanding track record alongside a reputation for delivering high quality complex projects and support to clients. I have exceptional communication skills and a dynamic self-starter approach.
Adept in ICT management, consultancy, strategy, technical support, testing Microsoft & bespoke software. I am skilled in managing and operating a 1st, 2nd, and 3rd line support, assisting users and customers via telephone, remote desktop and on-site visits globally. Effective in Network, Hardware & software troubleshooting and testing,
I have extensive experience in all Microsoft & Linux workstations & server operating systems, Microsoft packages, desktop and infrastructure hardware and software. I am also adept at managing hardware & software to ensure provision of a secure & resilient service.
I display significant Leadership experience and have worked with people at all levels within organisations, building excellent working relationships with both colleagues internally and 3rd parties.
Specialties: Microsoft Systems Administration