A self-motivated and results-orientated ICT Professional with a high degree of both technical and commercial flair which has been demonstrated through an outstanding track record and reputation for delivering high quality complex projects and support. Exceptional communication skills and a dynamic self-starter approach. Skilled in programming, including C#, HTML, XML, ASP, JavaScript, VBScript, intranet and internet web design

Adept in ICT management, consultancy, strategy & tech support, Testing MS & bespoke software.  Skilled in managing and operating a 1st, 2nd, and 3rd line support line, supporting users and customer via telephone, remote desktop and on-site visit globally.  Effective in Network, Hardware & software troubleshooting and testing, with strong experience in all Microsoft & Linux workstations & server operating systems, all Microsoft packages desktop and infrastructure hardware and software, managing hardware & software to ensure provision of a secure & resilient service.