Kesavan Jeganarayanan | Experts Exchange

Kesavan Jeganarayanan

IT Consultant

Singapore,
Singapore,
Singapore

Member Since: 2019/12/05

Industry: Computer & IT

Tech Certifications:

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CERTIFIED EXPERT

Message

Having more than 25 years experience in IT support in Windows OS, MS office and fixing hardware and software related issues.

More bio

Activity

Points this month0

Total points278,300

Questions:

Solutions: 87

Articles:

Videos:

Tutorials:

Posts:

Professional Background

Technical Specialist

Moduslink Pte Ltd, Singapore

February 2007 – May 2009

Singapore

•      Supervised helpdesk team to troubleshoot the helpdesk issues of Singapore and Malaysia sites
•      Configured RF guns, barcode scanners, weighing scales, barcode printers for the SAP clients. Prepared standard configuration report for configuration of RF guns and weighing scales.
•      Created IVR scripting and Call Routing strategies using Genesys tools for Apple call center and Sony Ericsson call center.

System Administrator

Thiruvalluvar University, Vellore, India

April 2004 – July 2006

India

• Managed and lead the technical teams of computer section and controller of examination section

Education

Madurai Kamaraj University

MCA

Computer Applications

1999 – 2002

First Class

Full Biography

Having more than 25 years experience in IT support in Windows OS, MS office and fixing hardware and software related issues. Have certifications in MCSA, CCNA, ITIL.

I am Master Degree holder in Computer Applications, handled many IT projects through out my career. I have played different roles in my career as Programmer, Hardware engineer, Statistical Analysis, IT Project Consultant, System Administrator, Technical support.

Languages

English

Full Professional Proficiency

Level Progress

Current: Level 11

Kesavan needs 9,700 points to level up.

LVL 12

What do levels mean?

Overall

11

278,300
Windows OS

5

70,125
Microsoft Office

5

62,100
Windows 10

5

57,375
Microsoft 365

4

32,950
Microsoft Excel

4

32,050
Laptops Notebooks

3

30,875
Hardware

3

28,975
iPhone

3

20,300
Apple Hardware

3

19,100
Storage Hardware

3

18,600
Apple OS

2

17,250
Web Browsers

2

16,175
Windows 7

2

16,100
Chrome

2

16,050
Outlook

2

14,150
Apple Software

2

13,000
Google

2

11,000
PC

2

10,900
Exchange

2

10,700
Mac OS X

2

10,150
Desktops

2

9,950
Microsoft Word

2

9,625
Security

2

9,400
Operating Systems

2

8,650
Installation

1

7,950
iOS

1

7,750
Remote Access

1

7,400
Cell Phones

1

7,275
VBA

1

7,150
OneDrive

1

6,750
Android

1

6,625
Active Directory

1

6,250
Miscellaneous

1

6,150
Powershell

1

5,900
Skype

1

5,800
Smartphones

1

5,725
Conferencing Software

1

4,200
Dell

1

4,100
Adobe Flash

1

4,050
Storage

1

4,050
VB Script

1

4,050
Windows Batch

1

4,050
Images and Photos

1

3,800
Photos / Graphics Software

1

3,800
Web Graphics Software

1

3,800
Cloud Services

1

3,700
Azure

1

3,550
Digital Audio

1

3,550
File Sharing Software

1

3,550
Microsoft Server OS

1

3,550
MultiMedia Applications

1

3,550
Voice Over IP

1

3,550
Windows Server 2016

1

3,550
Software

1

3,450
Wireless Networking

1

3,350
Google Chrome OS

1

3,100
IT Administration

1

3,100
Apple Networking

1

3,050
Microsoft Access

1

3,050
TCP/IP

1

3,050
Thunderbird

1

3,050
UI/UX

1

3,050
Network Security

1

2,800
Analytics

1

2,550
AntiSpam

1

2,550
Editors IDEs

1

2,550
JSON

1

2,550
Java

1

2,550
Mobile

1

2,550
Displays / Monitors

1

2,050
Golang

1

2,050
Windows 8

1

2,050
Microsoft PowerPoint

1

2,000