Kevin Portell
Pollack, Pollack, Isaac & De Cicco
  • NYC,
  • United States
Member Since: 2013/04/05
Industry: Computer & IT
Tech Certifications:

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Professional Background
Pollack, Pollack, Isaac & De Cicco
IT Administrator
September 2014 – Present
IT Consultant Expert
Self-Employed
January 2010 – Present
My consultation experience thus far has been documentation creation, advisement of technology advancements to enable growth for increase of business and the planning and implementation of network technologies.
Senior Consultant
ContangoIT
March 2014 – May 2014
Responsible for providing on going technical support of multiple clientele. Planning, and implementation of all hardware and software for clientele. While with Contango I maintained Soincwalls, various Windows servers, printers, User computers, email migrations and cabling projects. In this role I worked with; Windows Servers, Cisco Routers and Firewalls, Meraki, Windows 7, Windows 8, OSX , OS Maverick and various other technologies.
IT Manager
DOOR3 Business Applications, Inc.
December 2011 – May 2013
While with DOOR3 I oversaw the functionality and reliability of a blended environment. I maintained an internal infrastructure, connectivity to clientele and a virtualized cloud environment. I was the main point of contact for all IT related instances. During my management I started planning a scalable environment and started instating a starting place for documentation, a DR plan, and procedures. In this role I; network management with Active Directory, Sonicwall, HAProxy, Exchange, and VLANs, in combination with Hyper-V, Microsoft Hyper-V, AWS EC2, Symantec Backup Exec and LAMP stacks.
Desktop Support Technician
Vault.com
October 2009 – December 2011
My primary tasks included providing application assistance/installation, system prep, virus removal, system backup and the redeployment or decommission of desktops and laptops for 100+ employees. I was the primary contact for any issues regarding our VOIP or the Cisco Unified Call Manager. During this time I assisted in supporting our internal infrastructure with Active Directory, and Exchange, and production environments using FTP, Citrix, and Red Hat. This includes deployment and installation of new servers.
Digital Technologies Sales Expert
Best Buy
October 2006 – October 2008
I started off as an MP3 Sales Associate. After 6 months I transitioned into Digital Camera's and excelled in the department winning a local store award of Digital Imaging Team Assist. I was later drafted into a trail program, CA: Customer Assistance. This was form for people on the team to be more of a personal shopper with knowledge and the capability to work in all departments. After this team was devolved my primary focus was assigned to Digital Camera and Computers.
Ticket Sales & Street Promoter
New York Comedy Club
July 2006 – October 2006
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Education
City University of New York-Hunter College
2012 – 2012
Vanguard High School graduate 2005
2001 – 2005
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Full Biography

Hi!

I’m a technology enthusiast that has transferred my passion into a professional environment. I have been a part of larger-sized businesses, but my specialty is working with small businesses. I enjoy working with people more than red tape, and I like helping individuals accomplish their technological goals. I am currently developing my front end abilities. I think outside the box to resolve issues and believe that just because IT experts deal with protocols all day there isn't a reason we should treat out clientele in the same manner.

I have experience with: Windows, Mac, Linux, Vmware, Parallels, ESXI, Windows Server ’08, Windows Server ’12, Hyper-V, HA-Proxy, LAMP, AWS, Sonicwall, Symantec Backup Exec, Cisco Unified Call Manager, Citrix, Cudatel, HTML, CSS, JQuery, Javascript and Networking.

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