Incident manager for Aimia as part of Smith Micro Technologies service delivery team.
Service Delivery Manager
Smith Micro Technologies
March 2004 – Present
Identify, procure and direct consulting resources to execute client strategies..
July 2000 – Present
Supplier of custom engraved and sublimation products.
August 1984 – March 2004
Business application development utilizing HP3000 systems
July 1996 – December 2002
Systems analyst supporting Warehousing/Order Processing system.
August 1984 – September 1994
•Developed and maintained Order entry system on HP3000 using Cobol, View3000
•Designed, implemented and supported order entry interfaces for production of 300, 301, 304, 303 and 850 EDI transaction sets for a manufacturing order processing system. Project resulted in automation of bookings for ocean freight shipments.
No Education Background shown
Dakota County Technical College
2003 – 2004
University of Northwestern Ohio
1982 – 1983
28 years of IT Experience, Application Development/Support, System Implementation/Support