I'm an Ex-Head Tech for a small repair company. I was Head Tech for 2 and a half years and have had 4 years industry experience. I am currently changing careers and studying Japanese in University. However through this site I will keep my finger on the pulse of problems and solutions to keep me sharp in case I have to use it to support me while studying or otherwise.
I am familiar with VB scripting/programming on the windows domain side, batch file creation and have extensive experience in virus, spyware and general malware removal.
I was the only person in my firm to perform server work, which entailed exchange, server2k, 2k3 and router configurations. Also I performed work with PDA and server integration and further on to deployment of clients with the usual complement of GPO. Experience in telecommunications and other infrastructure. Never touched a Unix box other than to play.
Mac knowledge is so-so as we didn't get much call for it, but enough to get around.