Gene Blake
Senior Systems Engineer III
- Smyrna,
- Georgia,
- United States of America
Member Since: 2016/04/18
Industry: Computer & IT
Top Skills:
Tech Certifications:
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Professional Background
Systems and Network Administration
FireFlyBuys
January 2016 – Present
Suwanee, ga
-Advanced Technical Support Level II & III
-Manage 40 on-site user computers; 15 servers (Mixed Platforms)
-Mixed Environment Server Network
– 5 servers; 6 Hyper-V Servers; 4 Cloud Servers
-Hyper-V Administration
-Amazon AWS Administrator (EC2; S3; Glacier; Snowball; VPC)
-Domain Development; Upgrade; & Migration (2008R2-to-2012R2)
-Backup Administrator (User Desktops; Servers; Off-Site Replication)
-Firewall Administration; Dell SonicWall
-Lync 2010 Administration; VOIP Administration
-Exchange 2010 & 2013 Administrator
-Office 365 Migration & Administration
-Windows Server 2012R2 Administrator
-Windows 2008R2 Administrator
-Windows 10 Domain Deployment & Upgrade
-Active Directory Development & Administration
-VPN Administration (Dell SonicWall VPN)
-Print Server Administration (Windows & Web Based Print Server)
-Group Policy Object (GPO) Development and Administration
-Advanced maintenance, upgrade, and repairs of Windows server
systems and network equipment throughout the organization
-Research, Development, Deployment for Domain Development
-Printer Repair & Support
-Sole Desktop, Server, System, and Network Support for entire
company
-SSL Certificate Deployment and Management
-Manage 40 on-site user computers; 15 servers (Mixed Platforms)
-Mixed Environment Server Network
– 5 servers; 6 Hyper-V Servers; 4 Cloud Servers
-Hyper-V Administration
-Amazon AWS Administrator (EC2; S3; Glacier; Snowball; VPC)
-Domain Development; Upgrade; & Migration (2008R2-to-2012R2)
-Backup Administrator (User Desktops; Servers; Off-Site Replication)
-Firewall Administration; Dell SonicWall
-Lync 2010 Administration; VOIP Administration
-Exchange 2010 & 2013 Administrator
-Office 365 Migration & Administration
-Windows Server 2012R2 Administrator
-Windows 2008R2 Administrator
-Windows 10 Domain Deployment & Upgrade
-Active Directory Development & Administration
-VPN Administration (Dell SonicWall VPN)
-Print Server Administration (Windows & Web Based Print Server)
-Group Policy Object (GPO) Development and Administration
-Advanced maintenance, upgrade, and repairs of Windows server
systems and network equipment throughout the organization
-Research, Development, Deployment for Domain Development
-Printer Repair & Support
-Sole Desktop, Server, System, and Network Support for entire
company
-SSL Certificate Deployment and Management
System and Network Administrator
Georgia Department of Public Safety
April 2013 – November 2015
Atlanta, GA
-Advanced Technical Support Level II & III
-Manage 54 network site connections
-VMware vSphere 5.5 administrator
– 23 servers; 50 Virtual Servers; 9 territories
-ESXi 5.5 installation
-Barracuda E-Mail Backup Administrator
-Advanced hardware and software support on a variety of issues
-WebSense Firewall administration
-Finger print scanner support; Bluetooth support
-Troubleshoot and resolve email issues
-Active Directory Group & User administrator
-Netmotion VPN Server administrator
-Windows Print Server administrator
-Microsoft Exchange administrator
-Advanced Law Enforcement software support
-Advanced maintenance, upgrade, and repairs of Windows server systems and network equipment throughout the organization
-Test, Deploy, Support new technology and software
-Dell Server Certified
-Manage 54 network site connections
-VMware vSphere 5.5 administrator
– 23 servers; 50 Virtual Servers; 9 territories
-ESXi 5.5 installation
-Barracuda E-Mail Backup Administrator
-Advanced hardware and software support on a variety of issues
-WebSense Firewall administration
-Finger print scanner support; Bluetooth support
-Troubleshoot and resolve email issues
-Active Directory Group & User administrator
-Netmotion VPN Server administrator
-Windows Print Server administrator
-Microsoft Exchange administrator
-Advanced Law Enforcement software support
-Advanced maintenance, upgrade, and repairs of Windows server systems and network equipment throughout the organization
-Test, Deploy, Support new technology and software
-Dell Server Certified
Desktop Support
Georgia State Patrol
April 2013 – January 2014
Atlanta, GA
-Computer Repair Technician; Desktop Support I, II, & III
-Perform major repair tasks associated to Desktops & Laptops
-Dell Certified
-Document, track, and monitor problems; Ensure timely resolutions
-Advanced hardware and software support on a variety of issues
-WebSense administration
-Finger print scanner support; Bluetooth support
-Troubleshoot and resolve email issues
-Active Directory administration
-Netmotion VPN server support
-Desire and take advantage of training and learning opportunities
-Manage and oversee +2000 desktop and laptop units across state
-Performs general and advanced maintenance tasks, troubleshoot,
and repairs computer systems and peripheral equipment throughout
the organization
-Install, diagnose, repair, maintain and upgrade all hardware and
equipment for optimal performance
-Identify, research, and resolve technical problems
-Develop and maintain system images for platform distribution
-Perform major repair tasks associated to Desktops & Laptops
-Dell Certified
-Document, track, and monitor problems; Ensure timely resolutions
-Advanced hardware and software support on a variety of issues
-WebSense administration
-Finger print scanner support; Bluetooth support
-Troubleshoot and resolve email issues
-Active Directory administration
-Netmotion VPN server support
-Desire and take advantage of training and learning opportunities
-Manage and oversee +2000 desktop and laptop units across state
-Performs general and advanced maintenance tasks, troubleshoot,
and repairs computer systems and peripheral equipment throughout
the organization
-Install, diagnose, repair, maintain and upgrade all hardware and
equipment for optimal performance
-Identify, research, and resolve technical problems
-Develop and maintain system images for platform distribution
Computer Repair Shop Manager
Columbus State University
January 2009 – April 2013
Columbus, GA
-Senior Computer Repair Technician; Desktop Support I, II, & III
-Computer Repair Shop Manager
-Residential Network Manager; 5 dorm locations, 32 buildings, 1765
network connections, & 1100 network users
-Manage and oversee over +1500 computer repairs YTD
-Designed, created, and implemented a free computer repair shop for
students
-Project management
-Create and develop structured repair shop operation procedures
-Hire, train, and manage 5 employee technicians
-Train and prepare student assistants for A+ certification
-Track, manage, and investigate residential network security violations
(network threats, firewall issues, students hosting P2P servers, and
additional security related issues)
-Assist students, faculty, and staff with various computer related issues
-Over-see the installation, repair, and maintenance of LAN across
multiple university campuses
-Troubleshoot and resolve complex residential network issues
-Update and maintain residential network website and additional
supplemental documentation
-Help Desk I, II, & III (Remedy Web & Footprints Ticketing & Reporting)
-System backup and data recovery
-Computer Repair Shop Manager
-Residential Network Manager; 5 dorm locations, 32 buildings, 1765
network connections, & 1100 network users
-Manage and oversee over +1500 computer repairs YTD
-Designed, created, and implemented a free computer repair shop for
students
-Project management
-Create and develop structured repair shop operation procedures
-Hire, train, and manage 5 employee technicians
-Train and prepare student assistants for A+ certification
-Track, manage, and investigate residential network security violations
(network threats, firewall issues, students hosting P2P servers, and
additional security related issues)
-Assist students, faculty, and staff with various computer related issues
-Over-see the installation, repair, and maintenance of LAN across
multiple university campuses
-Troubleshoot and resolve complex residential network issues
-Update and maintain residential network website and additional
supplemental documentation
-Help Desk I, II, & III (Remedy Web & Footprints Ticketing & Reporting)
-System backup and data recovery
Residential Network Coordinator
Columbus State University
January 2007 – January 2009
Columbus, GA
-Primary Network System Engineer for residential computer network
-Provide oversight of student computer usage in campus housing
-Investigate residential network security issues
-Assist in installation of wireless radio points across all university
campuses
-Assist in installation, repair, and maintenance of LAN across university
campuses
-Troubleshoot and solve complex residential network problems
-Update and maintain residential network website and documentation for
recruitment purposes
-Research bandwidth management technologies for use in residential
network
-Oversee 1765 network connections & 1100 Network Users
-Network Systems Engineer II & III
-Provide oversight of student computer usage in campus housing
-Investigate residential network security issues
-Assist in installation of wireless radio points across all university
campuses
-Assist in installation, repair, and maintenance of LAN across university
campuses
-Troubleshoot and solve complex residential network problems
-Update and maintain residential network website and documentation for
recruitment purposes
-Research bandwidth management technologies for use in residential
network
-Oversee 1765 network connections & 1100 Network Users
-Network Systems Engineer II & III
Education
Columbus State University
Bachelors of Science
Computer Science
2006 – 2010
Griffin Technical College
Associate of Science
Computer Networking
2003 – 2005
Full Biography
I'm a technology junkie who comes to work to do my hobby. If I wasn't at work fixing computers, I'd be doing it somewhere else. I am one of the lucky few that truly enjoy their job.
Languages
No Languages shown
Level Progress
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Overall4
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Windows Server 20122
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Exchange2
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Active Directory1
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Windows 101
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Windows Server 20081
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Windows 71
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Cloud Computing1
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Outlook1
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Microsoft 3651
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Remote Access1
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Security1
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Windows OS1
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Laptops Notebooks1
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Storage Hardware1
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Android1
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Cloud Services1
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DHCP1
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Email Servers1
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Google Workspace1
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Mac OS X1
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Microsoft 365 Enterprise1
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Microsoft IIS Web Server1
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Microsoft Server OS1
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Microsoft Word1
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Network Security1
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SSL / HTTPS1
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Software1
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VMware1
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Virtualization1
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Vulnerabilities1
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WSUS1
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Web Frameworks1
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iPad1