Matthew Wilde
Infrastructure Manager
Member Since: 2018/01/20
Tech Certifications:

Technical Hands on IT Infrastructure Manager

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Questions: 4
Professional Background
Infrastructure Manager
New Charter Group
December 2015 – Present
New Charter Group is a housing association with around 20,000 homes with a turnover of approximately £100m a year and a workforce of 900 people, the Group is one of Greater Manchester's largest registered providers of social housing.

I am a technical hands on manager responsible for the infrastructure team and all infrastructure related functions including telephony,  networks, remote access, perimeter security, storage, VMware and the Windows server estate.

⇨  Key Skills:
● VMware vSphere 5.5 - 6.5 hosting 100 plus servers across main and DR sites.
● Windows 2008 / 2012 server  - Active Directory & Group Policy.
● Exchange 2010 DAG.
● Cisco Networking & ASA Firewalls with Intrusion Prevention.
● Solarwinds network monitoring.
● NetApp centralised storage.
● Data Backup - BackupExec & Veeam.
● On-premise Alcatel PBX and Genesys Call Centre.
● Responsible for all mobile and fixed line telephony.
● Workstation standard operating environment, software deployment and security patching using Microsoft SCCM 2012.
●McAfee ePolicy Orchestrator  – Antivirus, USB restrictions and hard drive encryption
● Cisco Email and Web content filtering.
● AirWatch Mobile device management.
● Remote Access / VDI – VMware Horizon View.
● Over 100 site to site IP Sec VPNs.
● Unified Comms – SfB 2016.

⇨  Recent projects :
★ Implementation of Virtual Desktop solution using VMware Horizon View in-conjunction with UniDesk software layering technologies (Citrix App Layering) with Hyper-converged storage, to replace current outdated system for remote access for mobile and home workers. Comprising of two factor text message authentication for added security.

★ Migration of on premise  Alcatel PBX telephony to a cloud based Skype for Business system, including the Contact Centre (Netcall) and PCI payment solution to allow New Charter to deliver on its Unified Communications and channel shift strategies. Savings on yearly expenditure and improved disaster recovery/business continuity options.
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Full Biography

MCP Transcript : (ID: 841497 - AC: password)

A multi-skilled and versatile IT professional with an excellent practical working knowledge of IT and its role within a complex multi-site business. Accustomed to working on his own initiative in a variety of disciplines including management, training, administration and support. Reliable with excellent technical, leadership, project management and communication skills. Has an enthusiastic, cheerful approach, even under pressure. An experienced manager and a team player, able and willing to learn new skills.

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