Mike Jones
IT Administrator
- Plymouth Meeting,
- Pennsylvania,
- United States of America
Member Since: 2015/04/17
Tech Certifications:
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Activity
Professional Background
IT Administrator
General Healthcare Resources
June 2014 – Present
Administer all IT related areas such as, Exchange, File and Print Servers, Active Directory, Network Security and Firewalls, VoIP systems.
Provide on-site and 24x7 remote support to end users during all hours of the day using varying types of software and diagnostic tools.
Provide on-site and 24x7 remote support to end users during all hours of the day using varying types of software and diagnostic tools.
Network Engineer
I.T. Guys LLC
September 2012 – November 2014
Provide 24x7 helpdesk support for residential up to small and medium sized business based clients. Plan, purchase, and implement IT related projects in many disciplines, such as, Exchange, File and Print Servers, Active Directory, Network Security and Firewalls, VoIP systems, Physical Security measures, among others.
Provide on-site and remote support to end users during all hours of the day using varying types of software and diagnostic tools.
Help clients and end-users to learn to use new software and hardware after implementation.
Provide on-site and remote support to end users during all hours of the day using varying types of software and diagnostic tools.
Help clients and end-users to learn to use new software and hardware after implementation.
IT Support
Law Office of Peter Scuderi
June 2007 – September 2012
Resolved PC hardware/software related problems
Setup office LAN and connected to WAN with Philadelphia office
Phone support and help desk problems
Set up cloud services for mobile phone and database access
Created LAN in Chester office including terminals, server, printers, router, etc.
Maintained LAN and resolved networking issues
Used Tickets and Work Orders to keep repairs and maintenance organized
Setup office LAN and connected to WAN with Philadelphia office
Phone support and help desk problems
Set up cloud services for mobile phone and database access
Created LAN in Chester office including terminals, server, printers, router, etc.
Maintained LAN and resolved networking issues
Used Tickets and Work Orders to keep repairs and maintenance organized
Education
DeVry University's Keller Graduate School of Management-Pennsylvania
Master of Business Administration (MBA)
Business Administration, Management and Operations
2013 – 2015
DeVry University
BA Computer Science
Networking and Communications
2008 – 2012
Chubb Institute
Certificate
Computer Networking
2001 – 2002
Full Biography
I have always been in to all things technical. I have been taking apart and rebuilding computers as long as I can remember, and have always been fascinated by new gadgets coming out. Naturally, this led me to want to be in IT as a full time career. I worked a few other jobs over the years, I spent several years as a chef, some more as an auto mechanic, but kept coming back to IT, where I am today, and I have never looked back.
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