Hedley Phillips
Owner
  • Innerleithen,
  • United Kingdom
Member Since: 2004/12/03
Tech Certifications:

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Total points394,093
Questions: 34
Solutions: 368
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Group Discussions: 4
Professional Background
Owner
Digital Essence
January 2009 – Present
Digital Essence is a web design & hosting company specialising in providing high quality websites, hosting packages, PHP & Perl programming as well as ECommerce & Wordpress development for the small to medium sized business.

Please website www.digitalessence.net for more information.
Systems/Storage Manager
Letterpart Ltd
October 2004 – Present
•      Systems Administrator for a typesetting company with a large online customer base including every large publishing house in the UK.
•      Manage and support internal & external users, Active Directory, Group policies, WSUS server, Anti Virus/Firewall/Security as well as Desktop/Server support, Hardware and application troubleshooting.
•      Currently migrating physical production servers over to virtual machines using VMware ESXi.
•      Successfully researched and implemented new domain & storage system comprising multiple web, application, Domain controllers and Exchange servers with a SAN backbone over iSCSI and LTO3 tape Backups via Veritas Backup Exec on a robotic tape library.
•      Project  managed the implementation of a disaster recovery site with complete duplication of existing system.
•      Accomplished in setting and meeting deadlines, planning and developing methods for
automating a range of business tasks.
Systems Administrator
University of Cambridge
July 2002 – July 2004
•      Provided support network/servers, peripheral devices & helpdesk systems.
•      Telephone/face to face support from initial call through to problem resolution.
•      2nd to 3rd level technical support.
•      TCP/IP, networking/firewalls.
•      Veritas backup Exec and IIS 5.
•      Exchange configuration, mailbox setup, group policies.
•      Excellent knowledge of the Microsoft Office Suite as well as Sun Open Office.
•      Experienced in Linux server admin (Apache/BIND/MySQL).
Systems Administrator
ROK
September 2001 – July 2002
•      Network, desktop & user support for large company.
•      Provided critical out-of-hours support for Unix cluster, modem bank and Oracle 8i databases for over 1000 mobile phone Top Up voucher EPOS machines.
•      Systems Administration of Windows 2000 domain, Exchange servers, Active Directory & Group policies.
•      Provided hardware & software support.
Systems Administrator
Lankaster Group
October 1999 – August 2001
•      Administered Linux servers  (COBALT & RED HAT).
•      Managed Virtual hosting, DNS, Sendmail, Apache, TCP/IP.
•      Desktop Support and user training.
Web Developer
BBC
July 1999 – October 1999
Short term contract working for the BBC Biology section of the ByteSize GCSE Revision guide for schools website.

•      Solely responsible for the Biology section of the GCSE Revision guide for schools website.
•      Added static & dynamic content to SSI pages and configuring Perl scripts for the interactive zone.
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Education
Napier University, Edinburgh
BSc Hons (2.1) , Biological Sciences, 1988 - 1992
1988 – 1992
Madras College, St. Andrews
7 Highers
1982 – 1988
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Full Biography

Versatile and successful Systems/Storage Administrator with a wealth of technical skills acquired across a wide range of demanding roles with 15 years’ experience within the private and public sector.

Languages
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Level Progress

Current: Level 14
Hedley needs 55,907 points to level up.
LVL 15
  • Overall
    14
  • Storage Software
    11
  • Storage
    7
  • Windows Server 2003
    5
  • Exchange
    5
  • SBS
    3
  • Microsoft Server OS
    2
  • Active Directory
    2
  • Server Hardware
    2
  • Storage Hardware
    2
  • Microsoft Legacy OS
    2
  • Web Development
    2
  • Disaster Recovery
    2
  • System Utilities
    1
  • Windows OS
    1
  • Microsoft IIS Web Server
    1
  • Windows Server 2008
    1
  • WordPress
    1
  • Server Software
    1
  • Anti-Virus Apps
    1
  • AntiSpam
    1
  • Networking
    1
  • Remote Access
    1
  • Windows XP
    1
  • Adobe Dreamweaver
    1
  • OS Security
    1
  • Desktops
    1
  • Hardware
    1
  • Components
    1
  • Programming
    1
  • PHP
    1
  • Software
    1
  • Adobe Creative Suite CS
    1
  • Databases
    1
  • Internet / Email Software
    1
  • Internet Explorer (IE)
    1
  • Lotus IBM
    1
  • Networking Protocols
    1
  • Outlook
    1
  • Web Browsers
    1
  • Windows 2000
    1