• Planning, design, documentation, and implementation of various systems to include desktop PC’s, servers, network equipment, and software applications.
• Monitors and maintains the use of the library’s photocopiers and printers.
• Develops, maintains, and monitors procedures for all server backups.
• Monitors, plans, and coordinates the distribution of client/server software and service packs.
• Makes recommendations for new equipment and services to purchase and works with various vendors for procurement.
• Perform on-site and remote technical support.
• Assist in the organization and inventory of all hardware and software resources.
• Maintains excellent communication with the Management on all tasks and projects.
• Creates and maintains good technical documentation.
• Provides emergency on-call support.
• Provides excellent customer service
• Performs other duties as assigned.