* Strong understanding of Windows Server and Endpoint operating system.
* Good knowledge of various backup solutions; like Veeam, Symantec Backup Exec, Tape backups, Barracuda and Druva backup products for office 365.
* Managing Anti Virus solutions such as Symantec, KasperSky, etc.
* Fair exposure on administering Office 365 products; Exchange and SharePoint.
* Exposure to Azure and AWS infrastructure.
* Basic knowledge of Fortigate firewalls; port forwarding, IPSec tunnel, SSLVPN setup.
* Day to day working on any infrastructure related issues, like addressing and fixing Active Directory issues and changes, DNS, DHCP, Subnets, Hyper – V, VMWare, Remote Desktop Server, Exchange, File server migration, DFR / DFS-R, FRS, Antivirus management and deployment, etc.
* Hands on with WSUS, Manage Engine Desktop Central and SolarWinds to patch Server and Endpoint environment.
* Handling projects (infrastructure changes) and On-site maintenance are major part of my profile, other than handling Tier 2 Escalations.