Randy Downs
OWNER
  • Texas City,
  • Texas,
  • United States of America
Member Since: 2011/03/02
Industry: Computer & IT
Top Skills:
Tech Certifications:
CERTIFIED EXPERT

Randy Downs dba Downs Consulting Services is a verified Veteran-owned small business (VOSB)
Veteran business database www.vip.vetbiz.gov

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Professional Background
Systems Administrator - Programmer - Web Designer - owner
Downs Consulting Services
1995 – Present
Provide network and remote connectivity hardware/software support
  Maintain infrastructure, websites, servers and PCs remotely with occasional onsite visits. Antivirus, firewall, software releases, roll-outs, backup files.
  Backup and restore files. Manage anti-spam and anti-virus servers.
  Administer, maintain, upgrade and support - software, desktop computers, applications, and related technology
  Install, and configure desktop, laptops, peripheral equipment and software.
  Diagnose application software and operating systems, resolve unique, and recurring problems.
  Active Directory services - Technical support. User administration including accounts, permissions, directory structure, backups and restores. Document fixes.
  Configure and maintain operational server services - printing, security, and server-based applications.
Systems Administrator / Network Analyst - Programmer
Wise Connect
2011 – 2010
Setup and maintained user e-mail accounts.
  Provided direction for systems configuration.
  LAN Backup - redesigned and supported LAN - cable, WIFI
  Maintained  Windows Servers (2000- 2003 - 2008), Windows 7 and XP PCs, MACs and laptops
  Patch management Windows 2008 - application and security
  Created Windows 7 images and virtual machines - XP Mode
  Established virtual servers with VMware ESXi - vSphere Hypervisor.
  Installed and supported Sprint VPN client on XP
Web Designer - Systems Administrator / Network Analyst
Tickets To Go
2006 – 2010
Secured client's data by adding domain, establishing server redundancy, firewalls, backups, and upgrading network.
  Patch management Windows SBS 2003 - application and security
  Administered Active Directory - GPO, users and computers
  LAN Backup - Ensured that client could continue business if one ISP went down by simplifying switching between ISPs (DSL to T1).
  Developed, designed and implemented end-user technical training
  Ensured client would have easy access to IT documentation for processes and procedures via SharePoint website.
  Ensured that client had network diagrams of DSL and T1 networks.
  Secured client's websites by establishing Security audits. Worked with hosts to resolve vulnerabilities.
  Installed, configured and maintained servers, storage, operating systems, network devices and network services
Systems Administrator / Network Analyst
TDECU - Kelly Services
2005 – 2005
Administered Citrix farm and Citrix desktops including application installations, server maintenance and patching
  Solarwinds - Monitored  hardware and bandwidth utilization for anomalies
  Service Desk support - Wyse Terminals and Citrix server - Thin Client - ICA client
  Created Active Directory policy folder redirection, user accounts and mailboxes. Monitored Backup Exec server backups
  Consolidated server system logs and router logs into Access database
Senior Field Service Engineer
Positron Corporation
1988 – 2003
Service Desk - Resolved system issues for difficult customers.
  Maintained DEC VMS server and UNIX, Solaris, SunOS workstations, networks.
  Created server backups - restored client data as required
Systems Administrator / Network Analyst
Regency Centers
January 1997 – January 2001
Service Desk - Level Three technical desktop and network support in Windows and AS400 environment. Monitored AS400 jobs and set priority as needed.
  Administered Windows network of 500 computers on LAN/WAN.
  Maintained servers and workstations and rebuilt or upgraded as necessary.
  Audited hardware and software using SMS to establish standard configurations. Imported Exchange data and MSD files.  Created reports for systems analysis.
  Cloned computers with Ghost for upgrade roll-out. Established department image.
  Built and/or administered Windows servers - Citrix, Exchange, RAS etc.
  Backup and restore files - Backup Exec
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Activity
Points this month13,720
Total points2,036,912
Questions: 48
Solutions: 1145
Articles: 12
Videos:
Tutorials:
Posts:
Education
Code School - Online Courses
Computer Programming, Specific Applications
2013 – 2014
Microsoft Learning - Configuring Windows Server 2008 Active Directory
2013 – 2014
Microsoft Learning - Configuring and Troubleshooting a Windows Sever 2008 Network Infrastructure
2013 – 2014
Microsoft Learning - Windows Server 2008
Configuring Windows Server 2008 Network Infrastructure
2013 – 2014
Microsoft Learning - Windows Server 2008 Network Infrastructure and Application Platform
2013 – 2014
The University of Texas at Arlington
BS
Electrical Engineering
1976 – 1979
Mountain View College
BS
EE
1975 – 1976
North Dallas High
1966 – 1969
Microsoft Learning - Fundamentals of Windows Server 2008 Active Directory
2013
Microsoft Learning - Configuring Windows Server 2008 Active Directory Domain Services
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Full Biography

Application Developer, Database Administrator, Information Technology, Systems Administrator, Network Analyst, Web Designer, Senior Field Service Engineer.

Focus on getting the job done whether it's hardware, software or mechanical.

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Level Progress

Current: Level 31
Randy needs 11,088 points to level up.
LVL 32
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    31
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    11
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    10
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    7
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    6
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    5
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    4
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    4
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    4
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    3
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    3
  • Programming
    3
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    3
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    3
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    3
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    3
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    3
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    3
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    3
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    1
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    1
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