Randy Downs | Experts Exchange

Randy Downs

OWNER

Texas City,
Texas,
United States of America

Web Page:

https://downsconsultingservices.com

Member Since: 2011/03/02

Industry: Computer & IT

Top Skills:

.NET Programming Web Development C#

Tech Certifications:

CERTIFIED EXPERT

Message

Randy Downs dba Downs Consulting Services is a verified Veteran-owned small business (VOSB)
Veteran business database www.vip.vetbiz.gov

More bio

Professional Background

Systems Administrator - Programmer - Web Designer - owner

Downs Consulting Services

1995 – Present

Provide network and remote connectivity hardware/software support
Maintain infrastructure, websites, servers and PCs remotely with occasional onsite visits. Antivirus, firewall, software releases, roll-outs, backup files.
Backup and restore files. Manage anti-spam and anti-virus servers.
Administer, maintain, upgrade and support - software, desktop computers, applications, and related technology
Install, and configure desktop, laptops, peripheral equipment and software.
Diagnose application software and operating systems, resolve unique, and recurring problems.
Active Directory services - Technical support. User administration including accounts, permissions, directory structure, backups and restores. Document fixes.
Configure and maintain operational server services - printing, security, and server-based applications.

Systems Administrator / Network Analyst - Programmer

Wise Connect

2011 – 2010

Setup and maintained user e-mail accounts.
Provided direction for systems configuration.
LAN Backup - redesigned and supported LAN - cable, WIFI
Maintained Windows Servers (2000- 2003 - 2008), Windows 7 and XP PCs, MACs and laptops
Patch management Windows 2008 - application and security
Created Windows 7 images and virtual machines - XP Mode
Established virtual servers with VMware ESXi - vSphere Hypervisor.
Installed and supported Sprint VPN client on XP

Web Designer - Systems Administrator / Network Analyst

Tickets To Go

2006 – 2010

Secured client's data by adding domain, establishing server redundancy, firewalls, backups, and upgrading network.
Patch management Windows SBS 2003 - application and security
Administered Active Directory - GPO, users and computers
LAN Backup - Ensured that client could continue business if one ISP went down by simplifying switching between ISPs (DSL to T1).
Developed, designed and implemented end-user technical training
Ensured client would have easy access to IT documentation for processes and procedures via SharePoint website.
Ensured that client had network diagrams of DSL and T1 networks.
Secured client's websites by establishing Security audits. Worked with hosts to resolve vulnerabilities.
Installed, configured and maintained servers, storage, operating systems, network devices and network services

Systems Administrator / Network Analyst

TDECU - Kelly Services

2005 – 2005

Administered Citrix farm and Citrix desktops including application installations, server maintenance and patching
Solarwinds - Monitored hardware and bandwidth utilization for anomalies
Service Desk support - Wyse Terminals and Citrix server - Thin Client - ICA client
Created Active Directory policy folder redirection, user accounts and mailboxes. Monitored Backup Exec server backups
Consolidated server system logs and router logs into Access database

Senior Field Service Engineer

Positron Corporation

1988 – 2003

Service Desk - Resolved system issues for difficult customers.
Maintained DEC VMS server and UNIX, Solaris, SunOS workstations, networks.
Created server backups - restored client data as required

Systems Administrator / Network Analyst

Regency Centers

January 1997 – January 2001

Service Desk - Level Three technical desktop and network support in Windows and AS400 environment. Monitored AS400 jobs and set priority as needed.
Administered Windows network of 500 computers on LAN/WAN.
Maintained servers and workstations and rebuilt or upgraded as necessary.
Audited hardware and software using SMS to establish standard configurations. Imported Exchange data and MSD files. Created reports for systems analysis.
Cloned computers with Ghost for upgrade roll-out. Established department image.
Built and/or administered Windows servers - Citrix, Exchange, RAS etc.
Backup and restore files - Backup Exec

Activity

Points this month5,152

Total points2,183,318

Questions: 48

Solutions: 1194

Articles: 12

Videos:

Tutorials:

Posts:

Education

Code School - Online Courses

Computer Programming, Specific Applications

2013 – 2014

Microsoft Learning - Configuring Windows Server 2008 Active Directory

2013 – 2014

Microsoft Learning - Configuring and Troubleshooting a Windows Sever 2008 Network Infrastructure

2013 – 2014

Microsoft Learning - Windows Server 2008

Configuring Windows Server 2008 Network Infrastructure

2013 – 2014

Microsoft Learning - Windows Server 2008 Network Infrastructure and Application Platform

2013 – 2014

The University of Texas at Arlington

Electrical Engineering

1976 – 1979

Mountain View College

1975 – 1976

North Dallas High

1966 – 1969

Microsoft Learning - Fundamentals of Windows Server 2008 Active Directory

2013

Microsoft Learning - Configuring Windows Server 2008 Active Directory Domain Services

Full Biography

Application Developer, Database Administrator, Information Technology, Systems Administrator, Network Analyst, Web Designer, Senior Field Service Engineer.

Focus on getting the job done whether it's hardware, software or mechanical.

Languages

No Languages shown

Level Progress

Current: Level 33

Randy needs 128,682 points to level up.

LVL 34

What do levels mean?

Overall

33

2,183,318
Windows Server 2008

11

244,051
.NET Programming

10

200,900
ASP.NET

9

175,493
Web Development

9

174,472
C#

8

143,170
Outlook

7

125,403
Windows 7

7

122,005
Windows OS

7

120,722
Microsoft Office

7

113,100
Microsoft Excel

7

101,600
HTML

7

99,147
Windows Server 2003

6

93,085
JavaScript

6

91,586
Active Directory

6

81,260
Exchange

6

78,453
WordPress

6

76,950
Microsoft Legacy OS

6

76,654
Visual Basic.NET

6

74,326
PHP

6

74,036
SBS

5

65,182
CSS

5

60,214
Microsoft 365

5

59,855
Microsoft Applications

5

57,078
Windows XP

5

56,781
Microsoft IIS Web Server

5

51,079
Windows 10

5

50,775
Microsoft Server OS

4

47,387
Microsoft Development

4

45,564
Networking

4

43,890
Hardware

4

42,868
Web Browsers

4

42,672
Security

4

41,002
Remote Access

4

38,298
Microsoft SQL Server

4

37,521
E-Commerce

4

37,350
Laptops Notebooks

4

37,034
Software

4

35,550
DNS

4

34,992
Windows Server 2012

4

34,283
Search Engine Optimization (SEO)

4

33,888
Adobe Acrobat

4

32,714
Web Languages and Standards

4

32,350
Internet Marketing

3

31,750
Desktops

3

31,536
Server Hardware

3

30,398
Storage Software

3

28,986
Programming

3

28,686
Web Servers

3

27,848
Microsoft Word

3

26,560
iPhone

3

26,548
Microsoft SQL Server 2008

3

26,370
Printers and Scanners

3

25,794
Linux

3

25,536
IT Administration

3

25,108
Components

3

25,080
Miscellaneous

3

24,397
jQuery

3

24,236
Routers

3

24,210
Microsoft Access

3

23,936
Powershell

3

23,525
VB Script

3

23,400
Microsoft SharePoint

3

22,750
Apache Web Server

3

22,096
Storage

3

21,758
Google Workspace

3

21,750
Dell

3

21,480
PC

3

20,885
MySQL Server

3

20,800
Android

3

20,400
Microsoft

3

20,200
VBA

3

20,200
VPN

3

20,150
Adobe Dreamweaver

3

19,300
Web Development Software

3

19,300
Networking Hardware-Other

3

19,158
ASP

3

18,940
Adobe Flash

3

18,268
Scripting Languages

3

18,050
Office Productivity

2

17,825
Chat / IM

2

17,232
Mac OS X

2

17,018
Email Clients

2

16,820
Bootstrap

2

16,800
Network Management

2

16,750
Google

2

16,550
Microsoft SQL Server 2005

2

16,384
Windows Networking

2

15,957
Microsoft Server Apps

2

15,218
Google Chrome OS

2

15,050
Programming Languages-Other

2

15,000
Databases

2

14,401
Hardware Firewalls

2

14,368
Web Applications

2

14,200
Operating Systems

2

14,040
Facebook

2

13,750
Disaster Recovery

2

13,600
Displays / Monitors

2

13,588
Cloud Computing

2

13,450
Vulnerabilities

2

13,100
Web-Based CMS

2

13,050
AJAX

2

12,832
Images and Photos

2

12,186
Shell Scripting

2

12,150
WSUS

2

11,916
Mobile

2

11,332
Server Software

2

10,868
Windows 11

2

10,750
Email Servers

2

10,675
Storage Hardware

2

10,650
SQL

2

10,336
Apple OS

2

10,118
Gmail

2

10,000
MultiMedia Applications

2

9,932
Photos / Graphics Software

2

9,600
Wireless Networking

2

9,450
Windows 8

2

9,268
VMware

2

9,018
Software Firewalls

2

9,000
Linux Networking

2

8,804
DHCP

2

8,222
Analytics

2

8,000
Anti-Virus Apps

1

7,868
Editors IDEs

1

7,800
Java

1

7,722
Visual Basic Classic

1

7,700
Microsoft PowerPoint

1

7,600
Web Services

1

7,600
Cisco

1

7,550
Network Operations

1

7,488
Network Analysis

1

7,407
Adobe Creative Suite CS

1

7,300
Internet Protocols

1

7,300
SSRS

1

7,300
Azure

1

7,150
Microsoft DOS

1

7,136
C++

1

6,800
Encryption

1

6,800
Installation

1

6,750
OneDrive

1

6,600
Email Protocols

1

6,550
Embedded Hardware

1

6,536
Oracle Database

1

6,400
Switches / Hubs

1

6,400
Windows Vista

1

6,004
Social Networking

1

5,900
Chrome

1

5,850
Microsoft Hardware

1

5,688
Magento

1

5,600
Smartphones

1

5,600
Windows Server 2016

1

5,550
JScript

1

5,500
Regular Expressions

1

5,450
Linux OS Dev

1

5,400
Network Architecture

1

5,400
Linux Distributions

1

5,168
Web Graphics Software

1

5,136
Responsive Web

1

5,100
Firefox

1

5,000
Office Suites-Other

1

5,000
Spreadsheets

1

4,800
WCF

1

4,800
OS Security

1

4,775
Web Components

1

4,750
Network Security

1

4,668
Windows Live Mail

1

4,664
Internet Explorer (IE)

1

4,650
XML

1

4,640
FileMaker Pro

1

4,600
Smartphone Programming

1

4,600
Version Control

1

4,600
Group Policy

1

4,550
Peripherals

1

4,500
Voice Over IP

1

4,332
Golang

1

4,300
Math / Science

1

4,080
iOS

1

3,984
Visual C++.NET

1

3,900
AntiSpam

1

3,600
DB Dev Tools

1

3,600
Quality Assurance

1

3,600
PDF

1

3,550
Acronis

1

3,500
Tablets

1

3,500
Application Servers

1

3,464
Git

1

3,450
Troubleshooting

1

3,450
Citrix

1

3,400
Productivity Apps

1

3,300
Email Software

1

3,200
Cell Phones

1

3,150
Microsoft Virtual Server

1

3,080
Wireless Hardware

1

3,050
Anti-Spyware

1

3,000
Delphi

1

3,000
Digital Audio

1

3,000
Joomla

1

3,000
SSL / HTTPS

1

3,000
Microsoft OneNote

1

2,950
Apple Networking

1

2,800
AutoHotkey

1

2,800
ColdFusion Language

1

2,800
Document Management

1

2,800
JIRA

1

2,800
PayPal

1

2,800
Politics

1

2,800
REST

1

2,800
SAP

1

2,800
Broadband

1

2,686
RAID

1

2,668
Swift Programming

1

2,668
AWS

1

2,500
Content Management

1

2,500
Drupal

1

2,500
File Sharing Software

1

2,500
Microsoft Visual Studio

1

2,450
Windows Server 2019

1

2,450
Java EE

1

2,336
Blogs

1

2,300
Apple Software

1

2,268
Consulting

1

2,250
Algorithms

1

2,100
Contact Management

1

2,100
Telecommunications

1

2,100
Plesk

1

2,050
Big Data

1

2,000
COBOL

1

2,000
Crystal Reports

1

2,000
Firefox

1

2,000
Game Programming

1

2,000
HTTP Protocol

1

2,000
Home Security

1

2,000
IBM System i

1

2,000
IP Telephony

1

2,000
Internet / Email Software

1

2,000
Proofreading

1

2,000
TCP/IP

1

2,000
Technical Writing

1

2,000
Voice Recognition

1

2,000
Western Digital

1

2,000
Windows 2000

1

2,000
Windows Batch

1

2,000