Phil Pearce
Windows System Administrator
  • Bath,
  • United Kingdom of Great Britain and Northern Ireland
Member Since: 2004/03/16
Tech Certifications:

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Points this month0
Total points2,498
Questions: 39
Solutions: 4
Professional Background
Windows System Administrator
OVO Energy
June 2014 – Present
Senior Systems Administrator
London & Country Mortgages
June 2007 – June 2014
As a Senior Systems Administrator, I am primarily responsible for administrating all IT systems hardware/software and related infrastructure within corporate and data-center location.

•      Proactively maintain the IT infrastructure within specified performance and availability criteria
•      Deliver projects that meet identified business needs, timescales and budgets.
•      Identify opportunities for infrastructure and process improvements.
•      Assess new technologies. Architect and implement POC's and production implementations.
•      Manage and communicate in a professional way if any IT outages and priority incidents occur.
•      Regularly review, improve and test disaster recovery procedures to ensure appropriate business protection.
•      Develop and maintain appropriate documentation on all changes made to the infrastructure.
•      Manage the technical relationship with other internal and external third parties.

Avaya Telephony.  Worked with Windows Server 2000/2003/2008/2012, SQL 2005/2008, Exchange 2003/7, ISA 2004, Desktops XP / Vista / Win7, SCCM, Failover Clusters, HP EVA 4100 SAN, McAfee ePo, Symantec Deployment,  Cacti, HP Data Protector, Idera SQL Diagnostic Manager, Nagios, WhatsUpGold, Watchguard Cluster, Citrix VDI in Box, Citrix Xenserver, HP PCM, Active Directory, DNS, DHCP, Thin Clients, Hyper-V, IIS, SnapSAN, HP Switches, Redbox CallRecorder
IT / Telecoms Manager
Actebis Distribution (UK) Limited
December 1996 – June 2007
The Actebis Group was the third largest IT distributor in Europe, with operations in 12 countries and 2,250 employees.  

•      Reporting directly to the Managing Director
•      Leadership of support team of up to 4 IT Staff, recruit, develop ,mentor, lead and appraise
•      Installation / Administration / Support of 14 Servers on two sites  (Microsoft,& Novell)
•      Installation / Administration / Support of all UK workstations (XP & Office 2003)
•      Installation of Network Infrastructure on both sites (CAT5)
•      Installation / Administration of Internet Security
•      Implemented the backup and disaster recovery strategy to ensure minimal business downtime
•      To ensure the company's hardware and software applications develop to meet the needs of the overall future business strategy
•      To propose, agree and communicate the company's IT strategy and policies
•      Administration / Support of Telephone Systems (Meridian 1 Option 11/Mitel Imagination2)
•      Management of IT Expenditure
•      Risk Assessments on all electrical and display screen equipment
•      Management of IT Hardware and Software inventories
•      Generation of Management Reports
•      Liaise / Supporting other country offices IT teams
•      Project management including feasibility, planning, cost, resource management, reporting and documentation.
•      Senior member of the website implementation Team
•      Established the IT supplier and maintenance contracts
•      Worked with departments to analyse business processes and see where IT can maximise workflow
•      Company Yearly Award Ceremony 2000 - I.T was Department of the Year

Skill Set:
LAN/WAN Implementation/configuration (TCPIP/DNS/DHCP/WINS), Windows Server 2003, XP, Office 2002-2003, Exchange Server 5.5/2003 administration, Disaster Recovery Planning, Arcserve, ISA Server, MS SQL Server, Active Directory, Team Leading, Management, Novell 6, MySQL, PHP, Image Deployment, Access VBA, Routers, Switches and an understanding of ITIL processes.
Computer Systems Administrator
Serco - IAL
December 1993 – September 1996
Responsible for day to day Novell network administration including hardware and software support, hardware and software installation and configuration, maintenance of radar and procedural simulator networks, data input on simulator networks, administration and maintenance of simulation centre communications system.
Bath College of Further Education
BTEC National Diploma in Computer Studies
1992 – 1994
Bath College of Further Education
BTEC First Diploma in Business Studies
1991 – 1992
Wells Cathedral School
1984 – 1991
Full Biography

I have 20+ years of extensive experience in IT as Infrastructure Professional, with a wealth of experience in complex environments.
Currently I'm a 3rd Line Windows System Administrator working at OVO Energy as part of a Infrastructure team responsible for supporting 500+ users in a multi-site environment.

Professional, self-motivated individual with superior problem solving and troubleshooting skills. I am able to adapt quickly to changing circumstances, direction, and strategy.

I am looking for a challenging position within an IT infrastructure role or progression into IT Team Management, where I can implement my expertise, knowledge and my strong technical skills.

My Specialties are: Windows Servers, Networking, SQL, Exchange, Active Directory, SAN, HP Data Protector, Virtualisation, Disaster Recovery, Firewall, Cluster Servers, VDI, High Availablilty.

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Level Progress

Current: Level 1
Phil needs 5,502 points to level up.
  • Overall
  • Windows Server 2008