Richard Williams
IT System Administrator
- Cherry Hinton,
- England,
- United Kingdom of Great Britain and Northern Ireland
Member Since: 2017/07/17
Industry: Security/Protective Services
Tech Certifications:
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Professional Background
IT System Administrator
Trustonic
March 2016 – Present
• Creating, monitoring and maintenance of Windows 2008R2 and Linux (Ubuntu/Centos) virtual servers using the VMWare suite of tools.
• The administration of those servers including file sharing, job scheduling, trouble shooting, data back-up, user accounts, file/group security and general engineering support.
• The maintenance and support of Office 365, including user accounts, archiving, security, mail/distribution/O365 groups, billing, subscriptions and troubleshooting any issues within the various applications, including Sharepoint.
• Analysing processes and procedures, looking for areas where tasks can be better automated using PowerShell and GPOs.
• The maintenance, support and rollout of Kaspersky Antivirus across the estate to ensure as much protection as possible, including both desktops and servers.
• Implementing, operating and continual improvement of the build system for desktop devices.
• Responding to tickets via the Request Tracker ticketing system sorting any issue or request from users at all levels of the business worldwide.
• Liaising with 3rd party service providers regarding issues or requests, including our firewall provider and datacentre hosting provider.
• Other related tasks include IT Procurement, hardware installations, network switch and patch configuration, warranty call outs, workstation builds, process documentation and inventory control.
• The administration of those servers including file sharing, job scheduling, trouble shooting, data back-up, user accounts, file/group security and general engineering support.
• The maintenance and support of Office 365, including user accounts, archiving, security, mail/distribution/O365 groups, billing, subscriptions and troubleshooting any issues within the various applications, including Sharepoint.
• Analysing processes and procedures, looking for areas where tasks can be better automated using PowerShell and GPOs.
• The maintenance, support and rollout of Kaspersky Antivirus across the estate to ensure as much protection as possible, including both desktops and servers.
• Implementing, operating and continual improvement of the build system for desktop devices.
• Responding to tickets via the Request Tracker ticketing system sorting any issue or request from users at all levels of the business worldwide.
• Liaising with 3rd party service providers regarding issues or requests, including our firewall provider and datacentre hosting provider.
• Other related tasks include IT Procurement, hardware installations, network switch and patch configuration, warranty call outs, workstation builds, process documentation and inventory control.
Education
Wolverhampton University
Bachelors
Computer Science
1990 – 1993
Full Biography
I have a passion for technology and programming that spans my professional and personal interests. I was coding at the age of 12 and have since built a career around computing. I naturally have a logical mind, good problem solving skills and an innate intuition of all things technical.
Languages
English
Native or Bilingual Proficiency
Level Progress
-
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