Ross Turner
  • St Albans,
  • United Kingdom
Member Since: 2010/08/06
Tech Certifications:
Master

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Total points112,306
Questions: 61
Solutions: 85
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Group Discussions: 1
Professional Background
Management Information Support Analyst
NPA - National Pharmacy Association
November 2012 – Present
Specialties
•       Technical Support
•       T-SQL
•       SSIS
•       SSAS
•       SSRS
•       Crystal Reports
•       X88
•       Qlikview
•       Custom Qlikview Extensions (Javascript and Jquery)
I.T. Manager
Salamander Pumps
December 2010 – November 2012
Duties:      

•      Managing crisis situations involving complex technical hardware and software issues
•      Providing IT support, guidance and training to all level users.
•      Ensuring business needs are met effectively and overseeing the smooth running of IT systems, including antivirus software, print services and email provision
•      Ensuring effective operation of backup systems and availability of data platforms
•      Publishing manuals for IT procedures for bespoke on site applications.
•      Planning, developing and implementing the IT budget, independently sourcing the most cost effective suppliers to meet the business needs.
•      Maintaining both the internal network infrastructure and the hosted infrastructure including but not limited to firewalls, servers, switches and telephony
•      Epicor Vantage system testing and maintenance
•      Report writing (Crystal Reports & SSRS)
•      Data extraction and maintenance (SQL Server)
•      Call Centre and PBX management (Siemens Hipath)
•      MS Access development (VBA, SQL)
Support Analyst
Ramtac
January 2007 – December 2010
The Ramtac Group is one of the leading suppliers of computer systems to Distributors, Wholesalers and Merchants in the United Kingdom.

Duties:      
•      Technical Support        
•      Network Administration      
•      Trouble shooting software systems
•      Assisting with customer projects
•      Remote Desktop Support  
•      Various applications support and training
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Education
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Full Biography

Specialties
•       Technical Support
•       T-SQL
•       SSIS
•       SSAS
•       SSRS
•       Crystal Reports
•       X88
•       Qlikview
•       Custom Qlikview Extensions (Javascript and Jquery)

Languages
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Level Progress

Current: Level 7
Ross needs 15,694 points to level up.
LVL 8
  • Overall
    7
  • Microsoft SQL Server
    5
  • Microsoft SQL Server 2008
    5
  • Microsoft SQL Server 2005
    4
  • Query Syntax
    2
  • Microsoft Access
    1
  • Microsoft Development
    1
  • Microsoft Excel
    1
  • GIS/GPS Programming
    1
  • Microsoft Office
    1
  • SSIS
    1
  • Sybase Database
    1
  • Web Languages and Standards
    1

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