Graduated in 1990 from Radio College of Canada.
Customer Service and Computer Repair with world's largest computer company since 1990.
Extensive hardware skills w/ IBM PCs, Netfinity, xSeries, System x, FAStT, DS4000, NETAPPS, and Maxtor storage.
PSS certification on xSeries, BladeCentre and FAStT (Fibre), as well as certified on ESS (Shark) and LPAR.
Very good in Win 3.1,95,98,NT 4,W2K, MS Clustering, OS/2, Linux. AIX and OS/400 s/w skills.
Field repair and installation of System x, NAS, SAN, DS4000, DS8000, RS/6000, p5, p6, AS/400, i5, i6 servers and storage as well as Tape systems.
Current status:
On contract at a large Pension Fund company doing Blackberry BES 5/10, HP PC, Lenovo X1, Dell PC deploys/break fix, meeting room setups, Ricoh/HP/Toshiba printer setup and break fix. Also, SCCM client installs with Active Directory.