Steven Sheeley
Steven Sheeley (UC Engineer)
  • Altona,
  • Victoria,
  • Australia
Member Since: 2005/06/22
Industry: Computer & IT
Top Skills:
Chat / IMMicrosoft OfficeMicrosoft Applications
Tech Certifications:

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Total points140,524
Questions: 6
Solutions: 110
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Professional Background
Consulting SW Engineer - Lync/Skype4Business
ReedElsevier
June 2015 – Present
Dayton, OH (HBE)
Lync Engineer
SPX Corporation
September 2014 – March 2015
Messaging and Collaboration Engineer
Umpqua Bank
April 2014 – September 2014
* Design and implement enterprise wide Lync VOIP solution
* Design and implement enterprise wide Sharepoint collaboration solution
* Provide complex day-to-day operation support of existing enterprise messaging applications such as MS Exchange, ProofPoint, SMTP, Blackberry Enterprise Server, Lync 2010/2013, Web conferencing, and MS SharePoint 2007/2013
* Propose, design, implement, test, and upgrade enterprise messaging applications with the direct support of senior engineers and management
* Develop technical expertise and perform tasks for all related infrastructure projects, including business continuity and disaster recovery
* Troubleshoot complex email and collaboration technology problems. Repair, reconfigure and test equipment as needed. This includes rotating 24x7 on-call support of the messaging environments
* Develop appropriate procedures and documentation for the technology
* Interact with suppliers to ensure adequate service, support, and maintenance
* Monitor and maintain equipment to ensure non-interruption of service.
* Provide Project management functions for departmental initiatives
Messaging and Collaboration Engineer
Sterling Savings Bank
February 2013 – April 2014
Project Manager
Microsoft
October 2012 – February 2013
Project Manager for the Retail Sales Group at Microsoft.
Systems Engineer at Microsoft
Microsoft
March 2011 – October 2012
Systems Engineer for the Office 365 OSC/Lync group.
Information Technology Manager
Network Computing Architects
March 2008 – December 2010
Provides end-user support; fulfills role of “help desk”, Provides end-user training.  Responsible for Asset inventory and asset management.  Responsible for the installation, building, configuring and maintenance of the company's servers in a production datacenter environment.  Designs, configures and maintains a global Microsoft Active Directory services implementation between all office locations.  Implements and provides support of messaging systems based on Microsoft Exchange server, Instant Messenger, and other industry standard systems. Facilitates the planning of system and feature upgrades, and plan & participate in scheduled off-hours service outage upgrades.  Performs and documents system operations processes and procedures including installation and testing of system upgrades, failover, and configuration.  Communicate issues clearly to business and technical groups within the company. Enforces system and network security guidelines and procedures.
Network Manager
Pokemon USA
September 2007 – November 2007
Oversees the administration and maintenance of the company's infrastructure, and directs more junior technicians when necessary. Manages and develops upgrades to the company's telephone systems. Oversees the administration and maintenance of computer workstations and software for the company and provides additional support if necessary. Oversees troubleshooting, systems backups, archiving, and disaster recovery and provides expert support when necessary. Works with project teams to help implement Internal Systems. Oversees all help desk activities. Responds to escalated help desk issues. Oversees the administration and maintenance of all company system software. Builds and maintains vendor relationships and manages the purchase of hardware and software products. Manages the purchasing of all software, hardware and other IT supplies at the regional level. Ensures that company assets are maintained responsibly.
Senior Activation Specialist
The Martin-Group
June 2007 – September 2007
Responsible for the installation, integration and customer training of the software packages sold by the Martin-Group at client locations throughout the world.
Network Manager
Management Information Tools
February 2006 – March 2007
Network Administrator for a small software firm in Seattle that creates Business Intelligence software (reporting tools) for multi-value databases.
Network Administrator
Chugach Support Services
November 2004 – January 2006
Network Administrator at a remote airfield in Galena, Alaska. Sole technical person on site.  Responsible for all network and information technology systems.
Network Administrator
Intel
March 2004 – November 2004
Sole network administrator for the Production Test Lab charged with providing benchmarks and stress testing of next generation chipsets and processors made by Intel.
Professional Services Consultant/Integrations Engineer
eSecurity, Inc
March 2002 – August 2003
Senior Field Integration Engineer
Harris Stratex Networks
1999 – 2002
Field Integration Engineer
Harris
1999 – 2001
Responsible for the setup, configuration, installation, testing and final customer acceptance of the Harris Network Management System, later renamed to Netboss.
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Education
Escambia High School
Diploma
Electronics
1975 – 1979
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Full Biography

25+ years of experience in all aspects of IT, from software to hardware, troubleshooting to installation, customer service to vendors as well as telecommunications. Management level experience with IT teams, both in house and remotely. Disaster recovery planning and implementation. Data center design and build outs. Server room design and build outs.

Extremely well versed in LAMP devices and in Web site creation and maintenance.  In depth knowledge of PHP and MySQL.  Well versed in the management and maintenance of large community based web sites.  Good knowledge of Javascript as perl as well from a web services point of view.

Well versed in many CMS packages, both in installation/maintenance and modification.

Specialties: All phases of Program/Project Management. Design, implimentation and administration of UC VOIP solutions, specifically Microsoft Lync. Installation, maintenance and configuration of networking systems. Disaster Recovery implementation. Major network moves (From one physical location to another). LAMP setup and maintenance.  PHP programming and scripting. Web site creation, maintenance and administration.

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Level Progress

Current: Level 8
Steven needs 21,476 points to level up.
LVL 9
What do levels mean?
  • Overall
    8
  • Chat / IM
    4
  • Microsoft Server Apps
    2
  • Exchange
    2
  • Microsoft Server OS
    2
  • Microsoft Legacy OS
    2
  • Microsoft Office
    2
  • Windows OS
    2
  • Microsoft Applications
    2
  • Conferencing Software
    1
  • Windows Server 2008
    1
  • Networking Hardware-Other
    1
  • Voice Over IP
    1
  • Server Software
    1
  • Windows Server 2003
    1
  • Windows Server 2012
    1
  • Web Servers
    1
  • Microsoft IIS Web Server
    1
  • Windows 7
    1
  • Desktops
    1
  • IP Telephony
    1
  • Office Productivity
    1
  • Windows Vista
    1
  • Web Development
    1
  • SBS
    1
  • Server Hardware
    1
  • Web Applications
    1
  • PHP
    1
  • Windows XP
    1
  • PC
    1
  • Laptops Notebooks
    1
  • .NET App Servers
    1
  • ASP.NET
    1
  • Application Servers
    1
  • Automotive
    1
  • C#
    1
  • Components
    1
  • Content Management
    1
  • Game Programming
    1
  • Joomla
    1
  • Microsoft SQL Server 2008
    1
  • Network Management
    1
  • Network Security
    1
  • Peripherals
    1
  • Programming
    1
  • Remote Access
    1
  • Storage Software
    1
  • Switches / Hubs
    1
  • Voice Recognition
    1