Tal Groehacker
Senior Systems Engineer
- Fenton,
- Missouri,
- United States of America
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Member Since: 2019/02/26
Experienced systems engineer with Active Directory, Skype for Business, and SQL Server. Pathing and Permissions are the problem.
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Professional Background
Senior Systems Engineer
US Cloud
August 2017 – Present
• Troubleshoot advanced technical issues on desktops/laptops/mobile devices, Servers, Networking equipment, Storage Appliances, etc.
• Navigate and use US Cloud Portal and Ticketing Systems
• Successfully resolve tickets with metrics comparable to other technicians
• Perform research on new products and offerings to continually increase knowledge
• Obtain and maintain certifications on key Microsoft, AWS, Cisco, and VM Ware technologies
• Develop and deliver training and workshops on key technologies to other US Cloud engineers and customers
• Navigate and use US Cloud Portal and Ticketing Systems
• Successfully resolve tickets with metrics comparable to other technicians
• Perform research on new products and offerings to continually increase knowledge
• Obtain and maintain certifications on key Microsoft, AWS, Cisco, and VM Ware technologies
• Develop and deliver training and workshops on key technologies to other US Cloud engineers and customers
Education
Lindenwood University
BS
Business Administration
1993 – 1998
BS in Business Administration with electives in Computer Technology / Information Systems.
Full Biography
Experienced systems engineer with Active Directory, Skype for Business, and SQL Server. Love working with customers to resolve critical challenges quickly and finding the needle in a haystack in solving complex problems facing an enterprise network. Majority of problems I encounter deal with pathing and permissions.
Languages
English
Native or Bilingual Proficiency
German
Limited Working Proficiency