Chris Cadey
Head of IT
  • Bath,
  • United Kingdom of Great Britain and Northern Ireland
Member Since: 2014/11/17
Industry: Law and Government
Top Skills:
ITILMicrosoft 365Windows Server 2016
+2
Tech Certifications:
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Provide a quick, creative biography in 140 characters or less.

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Total points8,850
Questions: 6
Solutions: 4
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Professional Background
Head of IT
Forrester Sylvester Mackett Solicitors
December 2018 – Present
Trowbridge
Head of IT
Proprietor / Director
Technophobia IT
January 2005 – November 2018
Having collated all my computer, sales and accounting experience together with being made redundant from my prior employment I decided to go it alone and create my own company.  Built from the ground up I have grown my company from purely my staff to a team of 5 staff with a modest turnover.  Focus is mainly based on business support, maintaining on-going contracts with SME's.   We do a lot of IT infrastructure analysis for small companies, and design and implement new systems, with following ongoing maintenance.  My duties involve day to day running of the company, managing staff, maintaining relationships with clients, performing call outs, remote assistance.  Installing networks and maintaining servers, both our own and our clients.  Finance & accounting, business planning, procurement, budget analysis and forecasting, and sales.
Field Service Engineer
ICM Computer Group
August 2001 – January 2005
Grade 2
Using my good customer facing skills and technical knowledge, have given extensive hardware and software support to a variety of customer sites. Have worked now with most servers/desktops as well as other PC related hardware in a break/fix environment.  Have acted as the prime engineer for the Hilton Hotel chain in the south west.  Additionally have supported the ICM onsite helpdesk within Mitel Telecom, assisting on the 2nd and 3rd line roles. Providing support with NT, 2000, Exchange, Lotus Notes, SAP, Remedy and many other used software.
IT Consultant
Strachan & Henshaw      Ashton Vale, Bristol
May 2001 – July 2001
Assisted company in machine roll outs, Citrix Client set-ups & Metaframe configuration.  Security Data transfers and Account set-up on Windows NT, Novell & MS Exchange. C2 configuration & secure network configuration. Hub & Router Patching. Solving helpdesk incidents with Sunrise Helpdesk Software.
IT Co-ordinator
Haine & Smith Opticians
January 2000 – April 2001
IT Co-ordinator
Implemented, monitored and regularly reviewed all necessary systems required for the effective management of the firms IT requirements. Provided, with appropriate professional advice, computer hardware & software advice, training & support to all Practices and Departments.  Designed & Implemented complex network infrastructure, in the accounts department and ultimately a multi-site inter-departmental WAN & electronic ordering/tracking system. Implemented the firms web site presence.
Network Administrator
MOD - Command Scientific Support Branch, HQPTC
June 1998 – October 1999
Provided day to day management of the computer network; File server set-up and maintenance; Workstation set-up and maintenance, intranet design and implementation; Y2k control implementation. Procurement; Technical user support; Backloading and inventory control; Voice recognition research; Web site production; Data Protection Act control; Implementation of C2 Compliancy requirements.
Command Scientific Support Branch
RAF Innsworth
June 1998 – October 1999
Book Keeper / Graphic Designer / IT Support
Gordon House Associates
September 1997 – June 1998
Management of the computerised accounts system, using Sage Financial Controller.  Graphical Design of Logo's & Sign's for use for shop frontage, display and vehicle advertising.  Set up, support and maintenance of the firms IT requirements.  Implementation of establishing the firms web site presence.
Salesman / IT Support
Starcol Business Systems
April 1991 – September 1997
Computer Retail; Stock control; Repair and support of customer PC Equipment.  Set up and testing of company stock.
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Education
City of Bath College
BTEC National Diploma
Computer Science
Culverhay School
10 GCSE's
Computer Studies
University of Brighton
Higher National Diploma (HND)
Computer Science & Real Time Systems
University of Brighton
Diploma of Higher Education
Computer Science
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Full Biography

Summary :

Technophobia IT is a local Computer Support company taking care of all the IT needs of SME Companies within the Bristol & Bath area's.  We offer a professional yet personal approach to our dealings earning us a great reputation with all our clients.

At Technophobia IT, we handle everything from full IT Audits and installation of new network infrastructure to remote monitoring and responding to day to day problems and queries.  We're good at IT, so we relieve our clients of that responsibility so they can concentrate on what they are good at!

Services we offer include :

· Full IT Support Packages
· IT Auditing & Consultancy
· EPOS Solutions (Computer Based Till Systems)
· Website Design & Hosting
· Bespoke Software & Database Development

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Level Progress

Current: Level 2
Chris needs 9,150 points to level up.
LVL 3
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  • Overall
    2
  • Windows 10
    1
  • Active Directory
    1
  • Windows Server 2012
    1
  • Azure
    1
  • Powershell
    1
  • Security
    1
  • Windows OS
    1
  • Windows Server 2016
    1