Aireal Liddle
Systems and Security Administrator
Member Since: 2016/03/01
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Professional Background
Escalation Engineer
Optimal Networks
September 2015 – Present
Work from Home - Pittsburgh
I'm currently the escalation engineer for our support team. Our support team is a group of remote engineers who take client issues and attempt to resolve them remotely. If they are not able to resolve them, the issue gets escalated to me. I then decided if it's something I'm able to complete remotely or if it is something that must be done onsite by one of our onsite engineers.

I am also the only remote network engineer. I take any firewall related issues that can be handled remotely.
Systems and Security Administrator
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Education
Parkway West Career and Technology Center
Certificate of Completion
Information Technology
2009 – 2011
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Full Biography

Hello.

I'm a network engineer that has been in the field for five years. I absolutely love technology and learning more every day.

Languages
English
Native or Bilingual Proficiency

Level Progress

Current: Level 1
Aireal needs 5,300 points to level up.
LVL 2
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