Udara Peiris
System Engineer
  • Colombo,
  • Sri Lanka
Member Since: 2016/06/20
Industry: Computer & IT
Tech Certifications:
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CERTIFIED EXPERT

Enjoying by helping people to solve technical issues

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Activity
Points this month140,796
Total points188,296
Questions:
Solutions: 56
Articles: 1
Videos:
Courses:
Posts:
Professional Background
System Engineer
Inbay Ltd
March 2019 – Present
Colombo, Sri Lanka
• Administering, monitoring and troubleshooting computer systems, applications remotely using RMM tools
(Solarwinds-Nable, ConnectWise Automate).
• Provide technically feasible solutions and support (Level 2 and L3 Support) to clients within the
SLA.
• NOC (Network Operations Centre) services for WLS (White Labelled Services).
• Deliver expected outcomes under well-defined ITIL Process.
System Engineer
Tudawe Brothers Private Limited
April 2018 – March 2019
Colombo, Sri Lanka
•      Identifying the organizations requirements and implementing and maintaining IT infrastructure Including Active Directory, DNS, DHCP, IIS, Email/Exchange Server 2016, Backup and Recovery, Firewall, Network, Access Points, Antivirus solutions with latest security practices.
•      Co-ordinate and maintain IT related services and streamline IT Operations
•      Provide L2/L3 Support and provide trainings for the Internal IT Team
Junior Systems Engineer
H One Private Limited
October 2015 – April 2018
Colombo, Sri Lanka
•      Managed a diverse and complex scope of support issues. Solved complex support issues effectively.
•      Managed the delivery of agreed-upon services to achieve high customer satisfaction and trust; led through influence
•      Assessed customer risks and needs; recommended appropriate service offerings to proactively address
IT Incharge
JK Garments Private Limited
August 2013 – October 2015
Ibbagamuwa, Sri Lanka
 Administration of Company IT department
 Planning and Building a Computer Network
 Diagnostics and Troubleshooting
 Maintenance and Security
 Upgrading the System
 Client Support & Trainings
 Installation, Configuration, Maintenance Routers, Switches, Servers (E-mail, Proxy, and DNS) & other IT related equipments such as Telephones, Printers, Barcode Scanners…
 Maintenance PABX, CCTV, Barcode attendance Systems
 Manage & Monitoring IT Dept. Fixed Asset
 Co-ordinate and maintain Vendors, Suppliers & Service Providers
 Backups and Updating
IT Executive
Crystal Martin Central Private Limited
March 2011 – February 2013
Dambulla, Sri Lanka
 Diagnostics and Troubleshooting
 Maintenance and Security
 Upgrading the System
 Client Support & Trainings
 Installation, Configuration, Maintenance Routers, Switches, Servers (E-mail, Proxy, and DNS) & other IT related equipments such as Telephones, Printers, Barcode Scanners…
 Maintenance PABX, CCTV, Barcode attendance Systems
 Manage & Monitoring Company Fixed Asset
 Co-ordinate and maintain Vendors, Suppliers & Service Providers
 Backups and Updating
 Installation, Configuration, Maintenance, Troubleshooting Software Systems & Support for development team to success their data gathering, implementation and testing tasks
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Education
Sri Lanka Institute of Advanced Technological of Education
Higher National Diploma
Information Technology
2008 – 2010
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Full Biography

Experienced Information Technology Infrastructure Systems Engineer/Trainer with a demonstrated history of working in the information technology and services industry. Skilled in Microsoft Solutions (Windows, Exchange , O365, SQL).

Languages
English
Professional Working Proficiency

Level Progress

Current: Level 9
Udara needs 11,704 points to level up.
LVL 10
  • Overall
    9
  • Windows 10
    5
  • Azure
    5
  • Active Directory
    4
  • Windows OS
    4
  • Exchange
    4
  • Windows Server 2016
    3
  • Microsoft Server OS
    3
  • Outlook
    3
  • Windows
    3
  • Microsoft 365
    3
  • Windows Server 2019
    3
  • Email Servers
    2
  • Microsoft Office
    2
  • Email Protocols
    2
  • Laptops Notebooks
    2
  • Dell
    2
  • Hyper-V
    2
  • Networking
    2
  • Anti-Virus Apps
    1
  • Virtualization
    1
  • DNS
    1
  • Microsoft Word
    1
  • Hardware
    1
  • Desktops
    1
  • Microsoft
    1
  • Operating Systems
    1
  • Powershell
    1
  • Anti-Spyware
    1
  • OS Security
    1
  • Gmail
    1
  • Miscellaneous
    1
  • Email Clients
    1
  • WSUS
    1
  • Chrome
    1
  • Google
    1
  • Web Browsers
    1
  • Microsoft SQL Server
    1
  • Server Hardware
    1
  • TCP/IP
    1
  • Troubleshooting
    1
  • Installation
    1
  • Software
    1
  • Cisco
    1
  • Network Analysis
    1
  • Network Management
    1
  • Remote Access
    1
  • Skype
    1
  • Storage
    1
  • Switches / Hubs
    1
  • OneDrive
    1
  • Images and Photos
    1