William Coats
Network Administrator/Engineer
  • United States
Member Since: 2011/02/10
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Professional Background
Network Administrator/Engineer
Mouser Electronics
September 2013 – Present
Network Administrator/Engineer
Jacobs Technology
November 2012 – September 2013
Member to a team of professionals responsible for the day-to-day administration and maintenance of various mission-critical technologies located in a 24/7 heterogeneous local area network (LAN).

Responsibilities include, but are not limited to, installing, maintaining, and troubleshooting equipment for over 30 Marine Reserve Sites in Southern and Mid-Western United States, scheduling as needed reports to management, documentation, change management, and escalation support as needed.
Network Engineer (FST)
CompuCom
April 2010 – November 2012
Member to a team of professionals responsible for the day-to-day administration and maintenance of various mission-critical technologies located within a local area network (LAN).

Technical responsibilities included, but were not limited to, administration, maintenance, escalation support, onsite support, hardware break fix, software resolution, and more.

Administrative duties included, but were not limited to; add moves/changes, client relations, troubleshoot hardware/software as needed, and more.

Professional responsibilities included, but were not limited to, documentation, change management, following company policies and procedures, and schedule as needed reports to management.

Administrative activities included, but were not limited to, client support, upgrading various technologies/applications, add moves/changes, and more.
Assistant Instructor
MyComputerCareer.com
November 2009 – February 2012
Member to a team responsible for the instruction and tutelage of over 50 students every six weeks teaching diverse courses in A+, MTA, MCP, and MCTS.

Responsibilities included, but were not limited to, administration, supporting, and troubleshooting student issues relating to hardware/software, networking, and more.
Escalation Support
Telvista Inc.
December 2009 – February 2010
Member to a team of professionals responsible for the day-to-day administration and maintenance of various mission-critical technologies located within a local area network (LAN).

Technical responsibilities included, but were not limited to, configuration and troubleshooting client issues, various applications, hardware break fix, and software resolution.

Professional responsibilities included, but were not limited to, client relations/support, documentation, change management, following company policies and procedures, and scheduling as needed reports to management.

Administrative activities included, but were not limited to; add moves/changes, optimization of enterprise hardware for clients, software resolution, hardware break fix, and more.
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Education
MyComputerCareer
Computer Certification Training
2009 – 2010
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Full Biography

An IT professional with over 5 years of experience in administration, maintenance, engineering, configuration installing, implementation, troubleshooting, and maintenance for various mission-critical technologies in a medium to large enterprise environment. Currently holding a Secret Security Clearance.

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Level Progress

Current: Level 0
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LVL 1
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