Zachery Frazier
Manager
- Louisville,
- Kentucky,
- United States of America
Member Since: 2017/04/07
Industry: Computer & IT
Tech Certifications:
Provide a quick, creative biography in 140 characters or less.
More bio
Activity
Points this month0
Total points0
Professional Background
Technical Support Supervisor
SKYE Technologies
August 2014 – Present
- dispatch tickets to appropriate Support Engineers
- perform ticket reviews of each Support Engineer
- maintain all company backups and replication
- troubleshoot all issue coming in via phone and email
- provide on-site support for Networking, Systems, and LOB software
- build and maintain servers
- learn new techniques and practices when deploying workstations and servers
- constant training on relevant software
- install and maintain phones systems
- run system inventories to customize on-boarding
- provide email support with on-site and hosted exchange servers
- perform ticket reviews of each Support Engineer
- maintain all company backups and replication
- troubleshoot all issue coming in via phone and email
- provide on-site support for Networking, Systems, and LOB software
- build and maintain servers
- learn new techniques and practices when deploying workstations and servers
- constant training on relevant software
- install and maintain phones systems
- run system inventories to customize on-boarding
- provide email support with on-site and hosted exchange servers
Education
No Education Background shown
Full Biography
Hard work and dedication never hurt anyone.
Languages
No Languages shown
Level Progress
-
Overall0