Provide a quick, creative biography in 140 characters or less.
More bioEffectively manage, monitor and perform maintenance across a Windows network and all Network Equipment
Design,Implement and Manage the security of the Microsoft Windows Networks and attached equipment through efficient systems administration and control of user access.
Ensure the backup and restore process operates successfully
Manage Supplier relationships covering 3rd party support and outsourced consultancy
Manage the recovery tests and maintain documentation for the process
Operate within an ITIL framework to support the daily operation of the company
Own the desktop and server build definition and maintain all computers within the security profile of the business
Maintain security across the network according to industry best practice
Evaluate and recommend improvements to technology to support the business needs
Produce project plans for the implementation of new projects, accounting for resources, costs and timescales, and take ownership of the delivery
Manage network related problems and escalate to 3rd party suppliers to ensure SLA is achieved
Document processes for the infrastructure core activities
Manage the escalation of incidents within the business and ensure SLAs are met
Raise the technical competence of lower tier support functions
meet agreed service levels
meet timescales for the delivery of solution to business
Ensure availability of systems to meet business needs
Deliver effective improvements to the infrastructure to time and within budget
Carry out post implementation reviews of projects
Resolving incidents in a line with SLA
Building and maintaining a knowledgebase of workaround fixes
Raise the level of support knowledge on the lower tier support functions
Effective and documented procedures covering the management of the network
Review and enhance procedures to support business needs
Certifications:
VCP5-DCS
MCITP , MCSE
ITIL Foundation Certified
CEH Certified
ISO 27001 Lead Implementer Certified
Expertise in managing complete IT infrastructure design, implementation, operations analysis and administration.
Specialties:
IT infrastructure Analysis, design, implementation and Support
Network installation and configuration
Enterprise Wintel server installation, configuration, Administration & Support.
VMware ESXI 4, 5.1.5.5, 6 vSphere, vCenter installation, configuration, Administration & Support.
Citrix Xenserver 6 , Xendesktop 6 , Xencenter, Citrix receiver, CAG
Exchange 2003,2007,2010,2013 installation, configuration, Administration & Support.Office 365 Migration , Exchange online , Dirsync , ADFS
Data Security in compliance with ISO 27001,FSA regulatins. Data Protection Act 1998.
Enterprise security/ firewall/ data centre
Plan, Deploy, administer and maintain IT Systems especially Microsoft Systems Infrastructure such as Exchange 2003/2007/2010,AD DS,DFS,DNS,IIS Working Knowledge of Firewalls Cisco PIX, Cisco ASA , Palo Alto. virtualization Vmware ESXi 4,2.1,5.5,6 Mimecast , IPFX, websense,Goldmine,Sage50,A
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