IT Consultant, Systems Administrator
MatrixGroup
November 2008 – November 2013
Change Management
-Functional diagnostics of existing systems and operations
-Upgrade and migration planning for existing systems
-Capacity planning for new Virtualisation and storage platform
-Business integration assessment for new systems based on existing and future software packages and operational programs
Planning and Procurement
-Selection / design of IT equipment: Servers, Workstations, Storage, Networking, Telecoms, Accessories, etc.
-Costing analysis, TCO and ROI for new systems
-Feature and service comparison of various available systems
-Availability and redundancy and disaster mitigation planning based on business requirements
-Synthetic capacity calculation
-Failure and disaster mitigation planning and testing, including backup and recovery planning and testing. (with time to live recovery scaling based on nature of business system - optimising cost of downtime vs cost of prevention)
Implementation and Maintenance
-Design, build, test and implement complete hardware and network infrastructure
-Benchmarking and stress testing - synthetic and operational benchmarking and fatigue detection
-Failure and predictive diagnostics on systems and operations, including operational impact on systems configuration and mitigation techniques
Operational and performance analysis
-Load monitoring and bottleneck identification and correction
-Realtime reporting and alerting, QOS and KPI based performance analysis and optimisation
-Unplanned performance queries to staff and management to assess perceived IT system performance
-Periodic planned performance review and scaling planning
-Demand side management and cost optimisation (financial and operational)
Education, Training and Demonstration
-Demonstration of critical decision process to management and senior staff
-Continual training for staff and section managers