Abbas Haidar
Senior Infrastructure Manager
  • Chelmsford,
  • England,
  • United Kingdom
Member Since: 2008/04/19
Industry: Computer & IT
Top Skills:
Tech Certifications:
Master

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Activity
Points this month15
Total points105,840
Questions: 70
Solutions: 83
Articles: 2
Videos:
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Professional Background
IT Manager
BoroughIT
October 2014 – Present
1-      Effective strategic IT planning and oversight of IT performance.
2-      -Oversee the development and maintenance of the IT strategic plan
3-      Approve vendors used by the organization and monitors their financial condition;
4-      Approve and monitor major projects, IT budgets, priorities, standards, procedures, and overall IT performance;
5-      -Coordinate priorities between the IT department, the support and development team.
6-      -Review the adequacy and allocation of IT resources in terms of funding, personnel, equipment, and service levels.
7-      Oversees all help desk activities at the regional level.
8-      Responds to escalated help desk issues.
Oversees the administration and maintenance of our tracking software.
9-      Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.
10-      Design of new Cloud and onsite infrastructures.
11-      Manage the IT team engineers and tasks.
12-      Set targets and objectives and develop and report on kpi’s to achieve the highest quality at all times
13-      Management of long-term objectives of the team, translating them into short-term deliverables and ensuring these are recorded, tracked and demonstrably progressed according to priorities agreed.
14-      Maintain levels of staffing in line with business and customer needs.
15-      Recruitment of staff as required
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Education
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Full Biography

A dedicated and enthusiastic professional combining a strong academic background with extensive experience in network and web system management and administration.  Utilises expertise in network design principles and algorithmic techniques to ensure optimum network design in accordance with specific business requirements.  Quick to familiarise himself with the very latest technologies and industry developments whilst demonstrating a logical and analytical approach to solving complex hardware, software and network faults.  Possesses excellent interpersonal skills and the ability to communicate concisely and articulately at all levels.  Enjoys being part of a successful and productive team whilst demonstrating strong leadership potential in the most challenging working environments.

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Level Progress

Current: Level 7
Abbas needs 22,160 points to level up.
LVL 8
  • Overall
    7
  • SBS
    5
  • Exchange
    3
  • Outlook
    2
  • VMware
    2
  • Windows Server 2008
    2
  • Microsoft Server OS
    1
  • Windows Networking
    1
  • Windows Server 2003
    1
  • Active Directory
    1
  • Microsoft Legacy OS
    1
  • Cyber Security
    1
  • Network Security
    1
  • Telecommunications
    1
  • Vulnerabilities
    1
  • Microsoft Server Apps
    1
  • Microsoft IIS Web Server
    1
  • DNS
    1
  • Email Servers
    1
  • BlackBerry
    1
  • Email Clients
    1
  • Hardware
    1
  • Microsoft Enterprise
    1
  • Remote Access
    1
  • Web Browsers
    1
  • iPhone
    1

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