Bert McFerrin
IT Manager
  • Irving,
  • Texas,
  • United States
Member Since: 2003/02/17
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Professional Background
IT Manager
United Paramount Tax Group
May 2013 – Present
Configure, install, and support network, server, and telecommunications infrastructures in all facilities.

Provide on call support for all systems in the enterprise.

In depth deployment and administration of enterprise hardware, software and operating systems including, Windows 2003 Servers, Active Directory, Exchange 2003, Exchange 2007, SQL Server 2005, Terminal Services, IIS,  Adobe Acrobat, Cisco routers and switches, Watchguard security products, Barracuda security products, Enterprise Antivirus, Blackberry Enterprise Server, VOIP, and wireless technologies .

Responsible for all internal and external DNS records, domain names, web sites, and customer facing systems.

Manage and direct operations of IT department staff.
IT Consultant
GSI Network Services
July 2012 – Present
Llano Utility Services closed the business down July 2012. I have returned to doing consulting work for GSI Network Services.
IT Manager
Llano Utility Services Inc.
July 2010 – July 2012
Configure, install, and support network, server, and telecommunications infrastructures in all facilities.

Provide on call support for all systems in the enterprise.

In depth deployment and administration of enterprise hardware, software and operating systems including, Windows 2003 Servers, Active Directory, Exchange 2003, Exchange 2007, SQL Server 2005, Terminal Services, IIS, Timberline Accounting, Adobe Acrobat, Cisco routers and switches, Watchguard security products, Barracuda security products, Enterprise Antivirus, Blackberry Enterprise Server, VOIP, and wireless technologies .

Responsible for all internal and external DNS records, domain names, web sites, and customer facing systems.

Manage all wired and wireless telecommunications contracts for the organization.

Manage and direct operations of IT department staff.
Consultant/ Owner
GSI Network Services
October 2009 – July 2010
Back to doing consulting work after lay off from Strokers Dallas
CAREPOINT Technologies Account Manager
XID LTD.
April 2006 – December 2007
Exceeded expectations by successfully transitioning 100% of GSI’s clients following the acquisition of GSI Network Services by Xid LTD.
Orchestrated and led the launch of the new combined IT Services Methodology Carepoint / XID. Directed the solutions sales cycle by initiating client contact, responding to RFI and RFP requests, performing on-site needs analysis and consultations, preparing project proposals and quotations, and through project implementation and post account maintenance leading to monthly recurring revenue. Negotiated IT Service Contracts and Service Level Agreements. Designed and implemented disaster recovery polices and procedures for all clients. Negotiated contracts and managed strategic service offerings such as Offsite Data Backup and Hosted Services from third party service providers. Held responsibility for client hardware and software maintenance, upgrades, stability and security projects throughout the DFW marketplace. Provided strategic consulting services to senior leadership throughout an existing client base as technology and industry changes occur. Provided mentoring and leadership training to junior associates concerning technical, personal and customer satisfaction.
President
GSI Network Services
September 1995 – April 2006
Sold Firm to XID Ltd. , Euless Texas 76040
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Education
Dallas County Community College
1994 – 2003
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Full Biography

Experienced IT professional and leader with over 20 years of experience planning, organizing, engineering, procuring, and supporting IT infrastructure for small, medium, and large businesses. 20 years Sales and Marketing Experience. Network, Desktop Computer Service experience for 15 years with GSI Network Services. Project Management, Customer Service, Business Reorganization, Network Infrastructure Design and Consulting.

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