Brian Matis
Senior Product Manager
  • San Luis Obispo,
  • California,
  • United States
Member Since: 2014/10/03
Industry: Web/UI/UX Design
Top Skills:
Tech Certifications:
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Product Manager. Photographer. Runner. Gamer. Mostly human.

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Activity
Points this month3,933
Total points92,273
Questions: 7
Solutions: 37
Articles: 7
Videos:
Courses:
Group Discussions: 109
Live: 2
Gigs: 6
Professional Background
Senior Product Manager
Experts Exchange
October 2014 – Present
San Luis Obispo, CA
Assess stakeholder needs and translate into new product feature definitions. Develop product requirements, user stories, use cases, flow diagrams, and concept wireframes for new enhancements to the Experts Exchange site.
Freelance Photographer
Self
2011 – Present
San Luis Obispo, CA
Award winning and nationally published photographer. Freelance work includes event, portrait, promotional, and fine art. Has been published in: Make Magazine, the San Luis Obispo Telegram-Tribune, and the San Luis Obispo New Times and work has appeared online at Wired.com, Ars Technica, Boing Boing, and Mint.com's MintLife Blog. Also once took a photo of Jack Black (yes, the actor and musician) that Jack published on his Facebook account. That was pretty cool.
Product Manager
TransUnion Interactive
October 2012 – June 2014
San Luis Obispo, CA
In addition to Product Developer tasks as listed below, also responsible for managing product roadmap, developing long-term product strategy proposal, gather and report product performance metrics, and deliver weekly product enhancement status updates to the Marketing and Product team. Review and provide feedback on requirements written by Product Analysts. Conduct market research and perform competitive analysis.
Product Developer/Senior Product Developer
TransUnion Interactive
May 2004 – October 2012
San Luis Obispo, CA
Elicit and document Business Requirements for new product initiatives and enhancements for TransUnion Interactive’s online consumer credit management websites -- sites used by millions of U.S. and Canadian consumers. Transform initial concepts from business stakeholders into detailed, thought-out, and implementable projects. Design user interaction process flows, site wireframes and use cases. Lead requirements walkthroughs for technical staff and affected stakeholders, eliciting and incorporating feedback as necessary. Present new projects to legal department and secure legal sign-off. Design documentation templates and internal process improvements.
Customer Service Lead
TransUnion Interactive
April 2003 – April 2004
San Luis Obispo, CA
Lead team of customer service agents. Handle escalated customer contacts. Monitor, provide and design customer service call metrics reporting. Document and prioritize customer reported product issues. Perform user acceptance testing for new customer service tool enhancements. Administer telephone call routing system.
Customer Service Agent
TransUnion Interactive
April 2002 – April 2003
San Luis Obispo, CA
Provide customer support for TransUnion Interactive’s online consumer credit management websites via telephone and email.
Web Developer
ALH Group/Cubularity
June 2001 – March 2002
San Luis Obispo, CA
Maintain and enhance corporate website. Designed and implemented web-based front-end product for viewing and sharing data analysis reports and graphs generated by the desktop application.
QA Engineer
ALH Group/Cubularity
September 2000 – May 2001
San Luis Obispo, CA
Write and execute test cases for the company's data visualization software product. Maintain build process and scripts for the company’s legacy database products.
Data Entry and IT Support
Nu Seals, Inc
September 1999 – September 2000
San Luis Obispo, CA
Handled end-user desktop support and troubleshooting, software updates, network setup, and accounting system data entry for local rubber seal manufacturing company.
Intern, cont.
NCI Information Systems
June 1998 – September 1998
Wright Patterson Air Force Base, Dayton, OH
Continuation of prior summer Internship with IT contracting firm for the Air Force. Provided end-user product support and training, documentation updates, and software development and scripting using Powerbuilder.
Resident Adviser
CalPoly SLO State University Housing & Residential Life
September 1997 – June 1998
San Luis Obispo, CA
Work with team of 5 other RA's to run the daily operations, advise students, maintain a positive learning environment, and plan activities for the 200+ students in the on-campus Engineering Student Dormitory.
Intern
NCI Information Systems
June 1997 – September 1997
Wright Patterson Air Force Base, Dayton, OH
Summer Internship with IT contracting firm for the Air Force. Provided end-user product support and training, documentation updates, and software development and scripting using Powerbuilder.
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Full Biography

Over 10 years combined experience as a Product Analyst and Product Manager for web and mobile-app based consumer services. Currently a Senior Product Manager with Experts Exchange. Passionate about user-centered design and helping make technology improve and enrich our lives.

Is also an award-winning and nationally published photographer. Enjoys running and gaming.

Lives in San Luis Obispo, the "Happiest City in the U.S.", located on California's Central Coast.

Education
CalPoly San Luis Obispo
Studied Civil Engineering
1996 – 1999
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Level Progress

Current: Level 6
Brian needs 5,727 points to level up.
LVL 7
  • Overall
    6
  • Web Development
    3
  • UI/UX
    2
  • Web Development Software
    2
  • Photos / Graphics Software
    2
  • WordPress
    2
  • Mac OS X
    2
  • Apple Hardware
    2
  • Hardware
    2
  • Blogs
    1
  • PHP
    1
  • Adobe Creative Suite CS
    1
  • iPhone
    1
  • Images and Photos
    1
  • iPad
    1
  • iOS
    1
  • Email Clients
    1
  • Google Apps
    1
  • Microsoft Excel
    1
  • Email Software
    1
  • Internet / Email Software
    1
  • Microsoft Word
    1
  • Experts Exchange
    1
  • Internet Marketing
    1
  • Networking
    1
  • Microsoft Office
    1
  • Software-Other
    1
  • Spreadsheets
    1
  • Web Graphics Software
    1
  • Apple Software
    1
  • Digital Audio
    1
  • Networking Hardware-Other
    1
  • Wireless Hardware
    1
  • Word Processors
    1

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