The fundamentals - I graduated in 94 with a degree in Computer Systems Analysis and Repair. I have been working on both Macintosh and IBM compatibles ever since. I have remained as a technician because I have no desire to do programming. I am a Certified Apple Technician and Certified on several different HP LaserJets. I have experience in Mac OS from 6.0.7 up to 10.3 and all Windows from 3.1 up to Win XP.
I prefer the Mac over the IBM compatibles because they are easier to use and repair. And in my opinion people that use Mac's are generally a happier people. :o) Have a wonderful day.