Provide a quick, creative biography in 140 characters or less.
More bioAt The Colden Company Inc. we understand technology. We are certified in many technical areas. Beyond our technical expertise, our methodology is different than the competition. We strive to build long-term relationships with our partners and we do this by providing value. Contact us today to find out how we can be of service to you, whether it is our disaster recovery services, managed services or just finding a solution to a problem in your office.
While servicing our partners, our goal is to solve your business problem, not push any specific vendor's solutions. We work with many vendors and conduct ourselves as an advocate for your business.
* Accurately forecast timing and associated costs across a range of projects.
* Proficiency in formal project management methods, including scope creation and management, work breakdown development, internal documentation, and external communications.
* Handle an interactive project from initial client contact (scope, budget development, etc.) through inception and implementation, from both technical and strategic standpoints.
* Apply principles of management consulting, user experience, technology and business development.
* Operate day-to-day with an emphasis on building and maintaining productive and profitable relationships with client business unit managers and executive leaders across the organization.
* Developed and implemented stronger and more efficient end user support.
* Managed implementation of substantial infrastructure improvements.
* Responsible for systems support policies, procedures and vendor contact, negotiation and relations.
* Personally aligned the entire IT department with business initiatives and ended a period of independent operation that stifled organizational growth and technological innovation.
* Substantially reduced costs by upgrading costly old technology requiring extensive maintenance, negotiating contracts for cellular service, regular phone service, WAN connections and support provider services.
* Led projects to develop and implement many new applications that addressed business processes and concerns expressed by senior managers and end users.
* Developed and implemented the complete methodology for production and delivery of CONTROL! Diagnostic Services-a pre-sale tool-assisted consulting service that was designed to show the value of the suite and streamline development of a Return on Investment (ROI) analysis for the customer.
* Provided Quality Assurance services for all new product versions to ensure delivery of a reliable product to consumers.
* Performed and thoroughly documented detailed infrastructure analysis and produced thorough, clear written technical documentation.
* Provided support to business units across the enterprise during the various stages of design and implementation of architecture.
* Responsible for providing analysis and recommendation of Windows NT Server enterprise management tools.
* Personally was responsible for functioning as a liaison between other members of the group to guarantee consistent support practices and procedures on a worldwide basis, resolving complex desktop client issues going beyond the scope of outsourced support groups, acting as secondary support analyst for Digital PATHWORKS servers and one of two primary hardware/software support analysts for Lotus Notes servers.
* Coordinated efforts and acted as primary technical analyst in the resolution of severe systems performance issues at a WAN connected client site, resulting in two SmithKline Beecham Bronze IMPACT awards in recognition of "taking initiative and extraordinary effort" in the resolution of these issues.
Top–performing, solutions–driven technology leader with 20+ years experience in a wide range of tactical and strategic roles. Strong leader with proven turn-around success, technical innovation to achieve budget reductions. Hands on leader with experienced delivery of application development, database architecture, business intelligence, infrastructure efforts, and partner relationship management. Decisive, detail and results–oriented professional with the ability to identify business needs and provide technology to meet those needs. An engaging, professional communicator with the ability to put others at ease, quickly building relationships based on mutual trust and benefit. Trusted advisor to CEO, CFO, and business leaders.
KEY SKILLS
* Meeting the needs of businesses and knowledgeable of business processes.
* Outstanding background in collaborating with outside vendors and consultants.
* Experience in smaller working environments that require more of an entrepreneurial approach.
* Internet, Intranets and ERP implementation and management experience.
* Successful in adapting IT organizations to meet the developing needs of the business.
* Down to earth individual who sees the big picture and is willing to take risks to move things forward.
* Extensive success in IT management and IT project management.
* Strong leader, manager and strategic thinker who is dedicated and passionate about his work.
* Exceptional abilities in solving problems. Very creative in resolving technical issues.
* Results, goal and objective and deadline oriented individual.
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