Chris Patterson
Senior Systems Engineer
Member Since: 2006/03/02
Tech Certifications:
Master

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Professional Background
Senior Systems Engineer
Argo Group
May 2014 – Present
Member of the Global Infrastructure team. Primary responsibilities include ownership of the complete Citrix/XenApp/XenDesktop infrastructure for the company. Tasked with training the Level 1 and 2 offshore support teams on the new technology for day to day operations and maintenance. Currently in the process of migrating approximately 800 users off the 8 legacy XenApp farms into the XenDesktop 7.5 Platinum infrastructure.
Senior Network Engineer
USAA
March 2014 – May 2014
Member of the Collaboration Technologies team.  Primary responsibilities include support of the Cisco ECDS/Qumu video content delivery infrastructure.  Additional job functions include Exchange/Lync, Telepresence and WebEx administration and support.
Server Engineer
Community Health Systems
September 2013 – March 2014
Member of the Migration Team, duties include integrating acquired hospital’s assets into the new corporate IT infrastructure.

Blue Island, IL - MetroSouth Medical Center
Responsible for the migration of over 400 servers and medical devices to the new corporate network.

Valparaiso, IN – Porter Regional Medical Center
Responsible for the migration of 82 servers and medical devices to the new corporate network.
Data Center Administrator
Tesoro
July 2013 – September 2013
Member of the Data Center Administration team, duties include server HW maintenance and VMware administration.
•      Performed audit of all HP server/blade hardware to compile Support Pack and Firmware versions for upgrades during monthly maintenance.
•      Reorganization of HP System Insight Manager collections to improve efficiency of server upgrades during monthly maintenance.
•      Performed inventory of all servers in the Data Center for upgrades to new hardware where applicable.
•      Upgraded the VMware ESXi lab environment to 5.0 update 2, approximately five servers.
•      Coordinating the move of approximately 87 Virtual Machines to other clusters in order to segregate the entire Oracle virtual infrastructure within its own cluster.
Consultant
Accudata Systems
August 2010 – April 2013
Member of the Enterprise Platforms practice specializing in AD/Exchange, Citrix and VMware implementations.
Responsible for the migration of over 2700 users from a legacy NT 4.0 and Active Directory environment to a Greenfield 2008 Active Directory infrastructure.  The new domain controllers are all hosted on VMware ESX platforms.
Assisted in the creation of a new XenApp Citrix farm supporting 500 users.  Also migrated and packaged the applications from the existing MPS 4.0/4.5 Citrix farm for use in the new farm.  The new farm implementation is hosted on VMware ESX servers on HP Blade Center hardware.
Performed Exchange and Active Directory health/best practices analysis for clients.
Technical lead on a data migration project for one of the largest grocery chains in Texas.  This was a multi-terabyte migration of data from legacy Novell servers to a Microsoft DFS on a SAN based solution.
Senior Systems Engineer
Dyonyx, LP
October 2007 – August 2010
Primary duties consist of project work and consultative duties for mid to large sized clients (300 users to over 20,000).   I am primarily involved in migrations from legacy versions of Exchange (2003 and earlier) to Exchange 2007. As a part of these projects I am also assisting in migrations to Active Directory 2008.  Some of the work I am currently assigned to includes the following technologies and projects:  
Technical Exchange lead on migrating the largest College System; Exchange 2007 and Active Directory 2008 (over 11,000 users).
Technical Exchange Lead on migrating the City of Houston from Exchange 5.5 and Windows NT 4.0 to a Greenfield environment of Exchange 2007 and Active Directory 2008 (over 22,000 users).
Consulted for a Fortune 100 chemical company on the implementation of Office Communication Server 2007 for the entire enterprise (over 15,000 users).
Performed the Exchange migration of a 300 user company from three separate mail hosting companies down to one.
Assessing current Exchange environments and assisting in upgrading/optimizing.
Creating technical documentation for the newly deployed technologies and upgrades.
Consultant
Compushare Inc
November 2005 – October 2007
Primary duties consist of project work and consultative duties for financial institutions including medium cap ($500 million or less) banks and credit unions.   My work requires me to travel about 80% of the time within the Texas/Nevada regions, but also out to Northern and Southern California.  Some of the work I am currently assigned to includes the following technologies:  
Performing whole institution network and infrastructure upgrades.
Installing or upgrading Active Directory infrastructures.
Installing Citrix server solutions.
Assessing current Exchange environments and assisting in upgrading/optimizing.
Performing Citrix server farm upgrades from XP or older versions up to MPS 4.0.
Performing network and infrastructure assessments and upgrades, such as installing new routers and switches.
Migrating existing PBX based phone systems to Cisco VOIP solutions.
Creating technical documentation for the newly deployed technologies and upgrades.
Performing standard maintenance on institution servers as per a Compushare designed procedure.
Working with the institution's IT staff and associated application and hardware vendors to solve issues on an as needed basis.
Migrating and upgrading hardware firewall solutions.
Installing/assessing current automated patching solutions.
Designing and assessing Group Policy as it relates to Active Directory and offering solutions.
Assisting/managing projects for institutions moving branches and data centers to new locations.
System Administrator
BHP BILLITON for CSC
February 2002 – November 2005
Primary duties include operations and maintenance of 87 Windows (4.0, 2000 and 2003) and three UNIX (Solaris 2.8) servers and Exchange mail administration for the corporate office location. Responsibilities include maintenance of Oracle data servers along with the backup systems for both the Windows and UNIX.  The Windows side uses Compaq DAT tape arrays, an ADIC Scalar tape library and Arcserve backup software.  The UNIX side uses two Sun StorEdge jukeboxes and Veritas NetBackup software.  Recently promoted to one of six global corporate Active Directory enterprise administrators.  Will be leading all Active Directory migration projects for North and South America.  This is approximately 9000 users. Additional duties include:
Working with a team of four system administrators.
Currently leading the migration of approximately 1000 users to a new Active Directory infrastructure in Houston.
Support of two separate Citrix server farms.  One for internal use (MetaFrame 1.8) and one for external users (XPa).
Installing additional applications to the farms as needed.
Performing scans of the internal network and servers for anomalous activity/security breaches.
Secondary administrator for the Exchange email servers including setup of accounts and trouble shooting of any technical issues related to messaging.
Management of workflow for the server team.
Third level of network and desktop support.
Keeping the servers up to date with the recommended security patches from Microsoft and SUN.  
Performed UNIX System Administration for performance monitoring, security auditing, new user account setup, and additional administrative functions on an as need basis.
Completed project to bring all the servers up to CSC's base level of security.  This was a 3 month project.
Current project is to replace 75% of the current servers with new hardware.
Director – Software Engineering
GeoNet Services, Inc.
October 2000 – November 2001
Primary duties include installation and maintenance of numerous Oil and Gas software in a Citrix Metaframe/Terminal server application service provider environment. The software is loaded on multi platform (SUN Solaris 8 /Windows 2000) servers and is being served up through a web interface. GeoNet is a partner with Microsoft in the testing and roll out of Datacenter operating system. Secondary duties include basic day-to-day administration of active directory, DNS and internal support issues. Other secondary duties include PIX firewall administration, Oracle DBA and development of IT (security, network, remote access, etc) policies.
Network Services – Data Center Manager
Equiva Trading Company
October 1998 – October 2000
Primary duties included operations and maintenance of all Windows (4.0 and 2000) and UNIX (Solaris 2.6) servers located in the corporate headquarters in Houston and Exchange mail administration for the entire company. Management of a team of three system administrators.  Responsibilities included market data feed servers along with the backup systems for both the Windows and UNIX.  Secondary support for network related issues.  The Windows side used Compaq DAT tape arrays and CA ArcView backup software.  The UNIX side used a Sun StorEdge jukebox and networker software.
Consultant
Modis (formerly StaffWare)
August 1995 – October 1998
Member of a technical consulting team providing customized network integration and major migration projects to Fortune 100/500 clients in the Houston area.   Participated as Deployment Project Manager and Senior Technical Systems Consultant on projects.
Network Administrator
Modis
August 1995 – December 1995
Performed  in-house network administration tasks for this small 20 user Novell Netware server.
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Education
Texas A&M University
Bachelor of Science
Sociology
1989 – 1994
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Full Biography

I am a highly accomplished operations and infrastructure professional with more than 19 years of experience providing engineering, application and networking services for high profile, time and budget sensitive projects.  I have a proven track record of architecture, planning, implementing and supporting robust infrastructure, security, monitoring and performance improvement strategies.  I am an innovative and creative problem solver, trainer, team builder, communicator and technical manager with proven ability to develop partner and vendor relationships to deliver operational and infrastructural solutions.  My responsibilities include design, deployment, and management of client networks, infrastructures and data centers.  I have numerous experiences with clients designing complex solutions, implementing said solutions and managing the delivered solutions, while providing substantial cost savings, and improving reliability and service levels.

Expertise: I look forward to being challenged with new opportunities.  My primary goal is to always exceed client expectations.  Microsoft Technologies - with a focus on design, implementation, migration, and support of:  Windows based servers; Enterprise level Active Directory; Enterprise level Exchange; SCCM/MOM/SCOM – monitoring, imaging, packaging and patch management; Enterprise level Hyper-V. Citrix – XenApp and XenServer deployments and support. VMware – architecture, deployment and support of enterprise size environments. Storage – EMC and NetApp design and implementations.  Cisco – routing, switching and security.  Server and Desktop hardware – implementation, health checks and repair from most vendors: Dell, IBM, HP – ProLiant and Blade servers, VCE – Vblock, Cisco – UCS B and C series, SUN – SPARC and Netra. Security – audits, pen-testing, and policy creation.  Policies and procedures – well versed in creating, modifying and documenting.  Management – team lead, supervisory, budgetary and personnel experience.

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Level Progress

Current: Level 7
Chris needs 26,193 points to level up.
LVL 8
  • Overall
    7
  • Exchange
    6
  • Outlook
    3
  • Windows Server 2008
    3
  • Active Directory
    3
  • Email Servers
    1
  • Windows Server 2003
    1
  • BlackBerry Programming
    1
  • Microsoft Server OS
    1
  • Microsoft SQL Server 2008
    1
  • Email Clients
    1
  • Microsoft Applications
    1
  • Server Hardware
    1
  • SBS
    1
  • AntiSpam
    1
  • Apple OS
    1
  • BlackBerry
    1
  • Email Software
    1
  • Microsoft IIS Web Server
    1
  • Microsoft Legacy OS
    1
  • Networking
    1
  • Powershell
    1
  • VMware
    1
  • Windows 7
    1
  • Windows XP
    1

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