I was extended after I completed the Print Server project to help with the build and deployment of Windows 7, this is varied and challenging and keeps me constantly thinking on my feet. An NHS Windows 7 Migration has various requirements for different clinical softwares which can sometimes prove challenging. Alongside the Windows 7 build and deployment I was involved in the end of a upgrade to the exchange environment from single server to a High Availabilty DAG. Also to aid and cover with Third Line Support work.
This Role includes:
Using Landesk Provisioning to image machines
Creating Landesk Packages for various softwares & Application Deployment
Testing various softwares to ensure functionality
Exchange 2010 Support
Updating GPO to be inline with Windows 7
Building Server 2008 R2 Terminal Server
Assisting First and Second Line Support
McAfee EPO and Encryption
Building a Server 2008 R2 with Exchange 2010 Edge Server
Birmingham Women's Hospital
April 2014 – July 2014
Birmingham, United Kingdom
I was given the opportunity to undertake a contract at Birmingham Women’s Hospital to support the demerger of Birmingham Women’s Hospital and University Hospital of Birmingham. This was an AD and Exchange Migration of over 2000 accounts. This has been a challenging fast-paced task.
The role has included:
Assisiting in AD Migrations
Troubleshooting migration issues
Using LANDesk for Support
Desk side and remote support
Used Quest for AD, Exchange and PC migration.
Using and troubleshooting Exchange 2010
Updating Group Policies for Windows 7 from XP
Implementing Scripts to automate user creation using Powershell and VBA
Auditing accounts on servers
DNS changes to servers and pc’s
Aiding and advising First line Support during Migration
September 2013 – April 2014
I was taken on as an IT Technician in September of 2013. The role was a busy and varied one that has allowed me to improve my IT skills and understand better the IT environment in the workplace.
The role has included:
First and Second line Desktop Support
Effective communication with client and supplier
Setting up and maintaining printers
Software and Hardware Register creation and upkeep
Exchange Server Management
Active Directory Administration
Health and Safety awareness and planning
Project to migrate all users to thin client
Research and advise on best practice in problem solving and project planning.